Nicole
The worst company.
The worst company I've ever dealt with. They lie about offering a no hassle return policy, that is, if you can get ahold of them. I ordered a side table and emailed through their website before it got shipped that I needed to return it and I heard nothing. I emailed them from my email and finally got ahold of someone who still has yet to send me a return address. The first email reply was asking why I wanted to return it. The second email reply was asking for me to send a picture of the email that I sent previously, because they never got my email before the item got delivered. This is now three times I have asked for their return address. Update: this is their reply "Dear The return address is: 839 Railroad Ave, Florence NJ 08554 contact: Damon Ma phone# 732-829-1264 According to our return policy, if you paid and decided that you do not want the item, the return shipping would not be covered and there would be 15% restocking fees. Please check the following link. Homrest/pages/warranty-return To be honest, returning the product will waste your valuable time and money, maybe you can consider reselling it to make it more convenient for you. Or we can offer additional refund for you only to save your time and money if you can keep the goods. May I have your decision? Looking forward to your prompt reply. Kind Regards, Mancy" That phone number isn't even valid the person who answered had no idea what Homrest was. From my understanding, this company's actually based in China and their distribution center is in the US, and I wish I would have done my research before I threw $100 at them. Also, the restocking fee is not listedon their website for not wanting the product, so they are blatantly lying ----- update, disputes charge with bank, got money back. What a pain.