HomrestReviews of homrest.com

They are scamming people because when you order they don’t send Right order then they’ll give you so many excuses after that if you want return they will say oh you have to pay for it All those fake promises. Please don’t buy from that also material is not that great.

BEWARE I purchased the swing in September put it up for the winter got it out in June was missing a cushion I wrote 2 emails no response I have called about 15 times. message says call between working hours I have called different time and days cant leave a message it hangs up on you very upset I just want the missing cushion shouldn’t have to go buy cushions when it’s there error and should be there,there customer service sucks big time

The chair fell apart arm rest would not stay, the plastic on the wheels cracked first then eventually they all broke. It was horrible. The chair was less than 6 months old.

I tried to reach out to customer service for a return. They told me it would be more expensive to ship it back and only refunded me $15. I was super excited to get this chair as advertised. When I received it, it wasn't what I expected. The "massage" feature isn't even a massage. It literally just vibrates. The balls for the massage setting are right underneath your bottom, so it's quite uncomfortable. The leg rest is flimsy, I can foresee it breaking in the near future. The headrest doesn't align with your body as you sit up straight, so you can't even rest your head unless you are fully reclined. The only beneficial thing about this chair is the color I chose. It's a very pretty off white and black combination. The chair is a chair, so it does mostly what it is supposed to do I guess, but don't expect this to be your go to chair for comfort or back/neck problems.

If I could give them no stars I would. I have had this set for just over a year and the braided parts are all coming apart. Not even on the parts that get used like the seats or leg rest, just on the tops that no one touches. I contacted the seller and they basically said I was out of luck since it had been over a year. Over $1k for a set of furniture to only last a year is ridiculous!! DO NOT WASTE YOUR MONEY! YOU WILL REGRET IT!

I purchased the Homrest lifting recliner on June 2oth for my 95 year old mother. On October 1 the chair started malfunctioning, and 2 days later it stopped working totally. I emailed Homrest and their warranty is only 60 days from purchase. In essence I wasted $400 dollars for something that my mother used for less than 4 months. They did not offer any assistance to get it repaired. This speaks volumes on how Homrest values it's customer's satisfaction, and the fact that there is only a 60 warranty on any defective part - WOW they know their products are not manufactured very well!!!

This has been a nightmare company! We paid in full for a 6-piece outdoor furniture set. Incorrect very large boxes containing incorrect parts and hardware keep arriving at our home containing useless parts! We began working on this on 27 April 2024 and are still dealing with this headache! The recliner is not working and this company offered us a $10.00 refund for a $600+ furniture set! Insulting! I have numerous e-mails and photos as evidence and our attorney has been contacted. DO NOT BUY FROM HOMREST!

Missing parts, all their emails are dead for help. It looks beautiful in pieces. You Tube has instructions, but he doesn’t talk and moves so fast! , he can’t remedy our missing parts! Parts missing are b1 bolts, assembly booklet, and recliner hardware.