HomesupplyReviews of homesupply.com

Ordered a power mixer 2 months ago, and still haven't received it or even a tracking number. They won't pick up the phone, and the customer service email never responds. All I want is my money back at this point. Total scam of a website.

A scam. Two months behind in subscription yet they keep charging.

First and third month was ok. Second month supplies were not received, yet I was charged. Fourth month partial supplies received which resulted in a higher shipping fee. I’ve called and emailed this company several times and to no avail which resulted in the cancellation of my credit card that’s on file to avoid future charges!

If you are reading this before you have placed your order, pay a little more and order your products from ANY OTHER company. I only wish I had looked at the reviews first. I guess because civil courts are closed right now, they believe they can just rip people off without consequence. This will eventually change. Their “direct to voicemail” customer service number and the case ticket number thing is a total fkn joke! The order they sent me was totally different than what I ordered. I sent photos and copies of the invoice along with multiple phone messages. I just want to return this crap and get a refund

Fraudulent company. I ordered 21 household goods from their website, received no products or notification of delay. In attempting to contact their customer service about the status of my order, I called during their service hours, received an answering machine. I left a message, never got a return call. I submitted inquiries via email, only to receive an automatic response with a claim number, and no personal response with any credible information. Horrible customer service, if they are really a company with these products at all... could just be some great elaborate internet scam with their fancy website. I have filed a dispute of the charge with my credit card company.

This company, Im gone to be very honest about.They are horrible, with the worst nasty attitudes when assisting you when they actually answer the phone. Very unprofessional, it takes them about 6 months to send your order, then when you receive it. It not even what you ordered. Half of your order is messed up or they don’t have the product you order. No apology or nothing. Just dry nasty 🤢 attitude when you actually get a rep on the phone. The representative I spoke to recently canceled my whole order because my bank was gone to dispute the charges that was not refunded for you be of my orders and she cancel my subscription. I do advise you a not to order fro this company. I probably brought products from this Homesupply.com 3 times. When you have this many bad encounters with a family business. That’s what they do lie together. They told me in previous conversation my products was out for delivery. But still sitting in there factory. When they cancel my subscription and order cause they didn’t refund my $24. Please don’t order anything from this company. Not reliable, slow with your order, nasty customer service, and don’t like to give your money back . Shaking my head.

All the high ratings are from people that just placed and received their first orders, so they should not get to have an opinion yet. The problem starts from most people the second month of their new monthly sub. I to received my first order in a timely matter. The second month, they upped the shipping charge and I have received nothing from them. Month 3 charge is set to go through in a couple days. I called my credit card company and VISA can't block them, so your only recourse is to file a dispute as each monthly charge comes in. Thank God I only ordered one item. I feel sorry for those people with large dollar amount orders. Don't order from this company. You won't be happy after month one and you will be stuck. I need to read reviews BEFORE I order from these companies instead of after they hose me! UGH!

Ordered cleaning supplies and was sent what looks like federally illegal pesticide. Sent them a pic and the liar customer service rep Brandon denied sending me the product and said they can’t do anything about it. Basically, the sob called me a liar. In turn, I will report them to the TX AG for sending federally illegal pesticide. Nobody should ever order anything from this company again!!! Total scam and not legit, probably owned by China or some other terrorist entity.