HomesupplyReviews of homesupply.com

BEWARE: They keep sending out cases of product due to a subscription that they claim I have initiated with them; I make a real point of not doing any "auto ships" with anyone because I believe it just is not good practice to give any company carte blanche to my credit card. They will not respond to my requests for information but continue to ship to me in spite of my attempts to resolve this issue.

This company is a rip-off with a nice website to trick the consumer. Don’t fall for it! They still haven’t sent my subscription product order and I’ve already contacted my bank to dispute the charges. They never return any emails or won’t answer the phone or return messages....Trust and run away!!!

This company is a total sham. Steer clear at all costs!

I reached out to use this company for the first time. I ordered for every 2 months Clorox disinfectant wipes and Apothecary anti bacterial hand liquid soap 8 jars. My first order received the soap had spilled all over the box. When I opened it I recorded it and sent a video and pics to the company by email. No one returned my call. I called the next day and still nothing. The following week I called and a customer service rep told me they would send a replacement for the damaged goods and the discoloration. Fine that was acceptable. However, the next day around 12:30 Tuesday 8/11/2020 a gentlemen called me and told me that I had to return the discolorated bottles and the bottle that spilled out. Huh??? How tacky and rude I thought. I reminded him that it was a week ago when no one returned my email. The box and the bottle had been thrown away. He went back and forth defending the unprofessional way I received it. Claimed it wasn't their company that they had packed it right and had a picture. I told him I could show him the video and the pics. He then asked me if I had an iPhone! I told him Ibhad an android. I could tell I was dealing with a person with no experience or apparent training in customer service and sales. I bluntly told him to send me a replacement. He cut me off was a poor listener and chastise me for not allowing him to speak.. knowing he woke me up from sleeping.. After I hung up I thought...why am I even dealing with a company such as this? I am canceling my ongoing subscription effective immediately. Buyer beware!

They are not filling orders, they are charging credit cards, and not responding to emails or voice calls. If you call their 800# you are transferred to a voicemail.

I usually don't write negative reviews but this is an exception. I placed an order from this company over a month ago and received no communication from them until I sent 3 emails asking where my order was. I received my order today after waiting over a month, and the bottle spilled through the package and I was left with about 15-20% off the product. (Granite counter cleaner.) WORST buying and shipping experience ever!!

Very unhappy with home supply. No products and no response to my tickets. ordered products 6 weeks ago and have not received. had to go through bbb to get number to call warehouse directly in florida (305) 358-5644. They have promised to get back to me and send out my shipment. we will see since its been 6 weeks since i ordered my items.

I ordered products from them and they keep billing and re-processing the same order. I call them and leave messages, no one calls back. The few times you get someone, they tell you they will stop and refund but they do not. Stay away from this outfit.