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Homestead Technologies (homestead.com) has 26 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Shana M.
horrible company. They continue to charge your card after you transfer your domain. I gave a card number over the phone for the last month payment, and they did not have permission to save it or continue to charge it. Avoid this company at all cost!!!!
Ashley S.
I used homestead to rebuild a website that was already hosted on the platform. Immediately after switching to the new sitebuilder, Google stopped being able to detect any content on the website. This caused our SEO ranking to plummet. I've talked with tech support repeatedly, who insist that its not their problem and refuse to do anything to help the situation. Additionally, the sitebuilder is not user friendly and is clunky to use. DO NOT USE THIS PRODUCT. Just build a wordpress website or a wix website and get ranked. This is ridiculous.
QAQC L.
Along the way they have partnered with technologies, and companies, moved on, and left their customers stranded. The latest is the Sitebuilder Debaucle. Sorry you used our website builder for a large website. We didn't mean for that to happen. Oh well, we've moved along. You'll have to rebuild 150 web pages. No, we don't have any way to do that.
Jacki
Had a website for many years. One day went out to do a review and my website I’d had for 12 years wasn’t mine any longer. They claim they sent a renewal notice…. Never received and lost my website. What was ODD was a large company has approached me a few times to sell them my site, now has my site!. Since they weren’t servicing my site any longer they offered to refund me one month . I was able to get a .org website through Google for 1/12 Homesteads yearly price.
Steven D.
Horrid customer service. Have problems with your site then good luck getting help from them. All they do is direct you to a community of other users for help and even then you might not get an answer. Really bad company I'd stay away from them.
Special K.
Probably 15 years ago I designed a website using my Corporation name. I never posted it. I contacted them recently to see about posting it and when they told me they owned the name I told them cancel everything close it I'll go elsewhere. I just got notified by my bank that somebody from homestead technology tried to use my credit card to put charges on my credit card. I never gave anybody permission to do anything. Thank heavens the credit card was canceled 10 years ago. I tried to call tech support of course it's offshore. So you can bet nothing's going to happen. Anybody that deals with this Corporation will truly and absolutely regret it! Mark my words. You have been warned!
Kelcie B.
Account closed 2yrs ago and they charged my cc $247.00. Tells me no funds were taken from this account, yet the 247.00 is taken again from my cc. Spoke to Angie, no help. Reported fraud from this company, contacted BBB.
Scott
I'm a web developer and I my client was using this platform prior to hiring me to move him over to a modern website built on Wordpress. He had his domain name registered with these guys, and when we were ready to go live I pointed the DNS to Cloudflare and brought the new site live. Since you continue to pay the 10 dollars a month whether you are hosting a website with Homestead or just have your domain name registered there I encouraged him to transfer his domain name over to GoDaddy. He wasn't technically savvy enough to attempt that so he made me a delegate on his GoDaddy account so I could complete the transfer. I started the process but Homestead kept sending an incorrect authorization code. I called them, and the tech walked me through the issue - thinking it was my fault... it was not... they have a glitch with their domain registrar (TuCows) and said they would escalate the issue to them and that they would be getting me a corrected auth code. It's been over a week and they still have not responded and now this morning I'm trying to call them (they should have been open an hour ago) and their phone system says they are closed. This is all after sending an RE: to the technician who sent me the information about the code FOUR days ago - with no answer. My honest opinion this is a micky mouse operation, with terribly outdated technology, nobody should even consider using this platform if you want to build an effective website.
