Alana B.
Caregiver was a Thief!
We entered into a contract with HomeCare Assistance on November 7, 2025. My 80-year-old mother is terminally ill and my 81-year-old father and my family needed some assistance. We felt good about Tommy Anderson during his home visit and signed a contract to begin care on Monday, November 10, 2025. During our home visit with Tommy, it was emphasized several times about their extensive background checks of their caregivers and the contract even went further to say that they evaluated caregivers in other ways, such as psychological testing. The very first night, a caregiver came into our home, whom we liked immediately, but we discovered that she stole four diamond rings from my mother and my father's University of Alabama A club ring. We filed a police report and after 48 hours of me pleading and appealing to this caregiver, she returned the rings. When we discovered that the rings were missing, we immediately did a simple Google search and found two mug shots of this caregiver and the police told us she had ten or more prior arrests. I was told by Tommy and another employee that they did not understand why those did not show up on their background check. What an insult to my intelligence. Please beware of Home Care Assistance, because they obviously did not vet this employee at all. Alana Trimble Burks--Huntsville, AL