Homebox StoresReviews of homeboxstores.com

Worst experience with homebox. Guys don't believe their 5 star paid google reviews. 3rd class furniture store in doha qatar. It's better to buy used furniture from qatarliving.

Doesn't deserve 1 star either, quality of the furniture is below subpar. When you are trying to contact the customer service, you will receive auto generated replies. Even the item has a warranty they will not entertain you...

We get too much disappointed from your service and stuff ! And you take too much time to solve problem that is still pending ! We bought a desk it's look like it was already used.

Bad quality!! Dont buy from this store! , for me it was the first and last time

I had a terrible experience with Home Box. I was supposed to receive my wardrobe on the 11th, but no one called or informed me of any delay. When I followed up, I was told it was rescheduled for the 15th because the item wasn’t in the warehouse. On the 15th, I received another call saying the item was damaged. This level of unprofessionalism is unacceptable. If Home Box can’t manage inventory or fulfill orders, they shouldn’t have an online store. I missed the chance to buy the same item elsewhere due to their poor service. This is the first and last time I shop here. Do better, Home Box!

Do not order from this store. They have ZERO understanding or care for their customers and are highly untrustworthy. We ordered an item 1 week ago, selected a delivery date and received a confirmation of delivery the day before it was due to be delivered. We were at home between 10am - 4pm waiting on the item and nothing arrived. When we called the “customer service” number we were told sorry but your item won’t be delivered today…..the earliest we can deliver is in 9 days!!! Despite being told and confirmed that it would be delivered today between the hours of 10-4. Unacceptable. The employee named Hannah who is the so called customer service was absolutely no help whatsoever, I don’t understand what her role really is considering she was unable to provide any sort of useful support. I asked to speak with someone else - there is no one else to speak to. I asked if I can collect the item myself - impossible due to company policies. I asked if the product is available in any of the stores so that I can go and purchase it there - there is no way for her to find out. I was given a number to contact one of the stores myself and after trying 15 times to get through still have not managed to speak to anyone.

It was very bad experience Really disappointed

The experience with HomeBox was terrible. I will never order from here again. The product is not as described at all, and the return policy does not allow for me to return it after opening. Their delivery drivers did not speak much english so it was very hard to comminicate. I asked to schedule delivery in the evening when I was home. And this was not possible. You cannot schedule what time of day you want something delivered. They lied about when my mattress could be delivered, advertising that it was same day delivery, and then 2 days after paying for it, they changed the delivery date to 5- 7 days. All in all, terrible experience.