Homebox StoresReviews of homeboxstores.com

My experience with Homebox was very disappointing. The staff at Dubai Silicon Oasis are unprofessional and not transparent, especially FA. I bought a sofa online in assistance with the same sales person while i bought the whole bedroom set from the Silicon Oasis Mall branch, and no one informed me about the return or exchange policy. The delivery, which was supposed to take one week, took two weeks instead. When the sofa finally arrived, it was too small, and when I asked for an exchange in the same date even unwraped the Sofa they rejected after so many trial to exchange, there was no proper support or clarity from their side to reject the item. I will never buy from them. Just pay attention

Worst experience from homebox Have purchased dinning table worth 2000dhm with six chairs Chairs are not at all good Previously we use to sit down and have meals and now few months back started eating meals on dinning table and one by one chairs started getting lose n thn breaking Taken mattresses worth 2400dhm same issue N whn complaining no1 is thr to help

حسبي الله عليهم. ايون ويركبون ويخلون المنتج وما يكلمون. ويهربون ولا يرجعون يصلحون. حسبي الله عليهم ونعم الوكيل كل فلس حرام في ذمتهم The worst shop with the worst service. No customer service at all — you call and no one answers. Their products are terrible, and all they care about is taking people’s money. God will deal with them. I don’t recommend buying from them.

Homebox has the worst return and refund policy. 🚫🚫🚫They're the one made mistake with the damage item. But they dont have replacement item. You need just to return it but if you payed cash, your money stucked in shukran pay. If you decided not to buy again you as costumer is doomed. ❌️❌️❌️Because if you wanna spend that money, again you need to pay extra for shipping and you dont have debit/credit, you have to pay COD again. Which you'll pay doubled in total.

Placed an order for a sofa on 02/08 and the delivery date was scheduled for 11/08. On the delivery date, received a call from them saying they canceling the order because there's no stock of the sofa - however they advertised it on their website and took payment.

We are super annoyed. We paid for urgent delivery. And they did not come. We said it is urgent and then they came late at night and were not allowed to drop off the furniture in the residence because it was late. Annoying!!!

I have purchased a recliner which started making noise within 2 months and broke after 6 months of use. 2 years of warranty against manufacturing defect which is a lie. They just come to check the product and blame it on customers for mishandling and misusing. I didn’t know reclining on it means mis using the product . Pathetic customer service

They are selling rotting furniture with the dumbest people they have hired. Pathetic service. My kid bed broke into 4 pcs within 8 months and they are not replacing it and threatening us to go to consumer forum.