Hobby ZoneReviews of hobbyzone.com

Fist and last plane will buy form this company. They have no idea what’s going on.

Prices are good but what Hobby Zone doesn't tell you is shipping times and stock prior to you ordering. I placed an order on December 7th with hopes of arrival prior to Dec 25th. I called customer service (which is in India) to confirm the stock within the US, realizing some here complained about shipping from China. The customer service rep confirmed US stock, so I did not cancel. The next day I get an email with a Chinese shipper, and absolutely no estimated shipping time. Tried to immediately cancel which I was not able to since it was starting shipping process. Few business days later, the chinese shipper still hasn't updated the status. I had to order a similar RC crawler from Hobby Town with US stock and 5 day shipping to make it in time. Wasted $150. Thanks Hobby Zone. You should note stock and anticipated shipping in a transparent way instead of being shady.

The product I ordered from this store arrived with only half the box and tape over the inside styrofoam. Obviously, the product was returned before. Well, my son and I tried out the RC plane but, of course, it did not function properly. The steering flaps on the wings did not work. So, I reached out to Hobbyzone and asked for a refund or exchange but did not hear back from them. I sent three emails over the course of a week and not a single response. Meanwhile my 30 day return window was quickly drying up. Who runs a business like this? Can they be any more crooked? Absolutely shameful to sell defective toys to kids then ghost them afterwards.

Had one flight with plane. Made a somewhat hard landing with plane tipping to its nose, not real hard, and motor no longer works. I will never purchase from this company again.

What a trash company they have 0 customer service if there's anything wrong with your order good luck fixing it

what happened to Hobbyzone ? cant log in anymore lost all my Rewards Points

The plane was sent with a bad vector stabilization..I would not recommend..and I can't get the part to make it work

Very bad products. Bought three gel ball blasters and they break down after 2-3 hours of use. Opened the firing mechanism up on all 3 of my broken guns to find the internals break down and fall to pieces. Very cheap manufacturing of product. Customer service did not care. If you want somewhere to waste your money I would highly recommend buying a gel ball blaster from this website.