HobbyesterReviews of hobbyester.com

I've had the same experience. DO NOT ORDER FROM THESE LYING THIEVES! THEY ARE DISHONEST. My disabled friend asked me to order a couple of these (MA38) to make his life easier. He particularly needed the magnetic and door hanging feature. They didn't send them but sent the old model (x-99) which doesn't have this specific feature. Several emails later they won't send a pre-paid return label and are offering a far lesser refund. DISGUSTING!!! STAY AWAY FROM THESE LYING THIEVES

Ho ordinato l'articolo Magnetic Phone Tripod for iPhone MA38, sul sito in seguito ad una pubblicità su instagram. Guardando su internet ho visto tutte le recensioni e le indicazioni relative al fatto che il sito non è attendibile. Ho fatto l'ordine il 18 Ottobre alle 17:13 e mandato tramite la mail indicata da PayPal la richiesta di cancellazione alle 19:34. Mi è stato risposto che non era possibile la cancellazione perché l'oggetto era già stato spedito. Ad oggi non ho ricevuto l'oggetto e nessuna risposta alla mia richiesta di tracking. Credo che PayPal non dovrebbe permettere di utilizzare il suoi servizi per questi siti chiaramente fraudolenti. Un elogio comunque a PayPal che ha provveduto immediatamente al rimborso.

Every single comment I read describes exactly what happened to me. I ordered the new foldable tripod MA38, clearly advertised with the following features: • 180° rotation (swivel head) • Hidden hook (for attaching to edges, like a computer display) • Magnetic base • Arca-Swiss mount What I received instead was the old X-99 model, which has none of these features — and it took weeks to arrive. Just like many others here, the company insists they sent the correct item and then offers an insulting “compensation” of $3, later $6. I made it clear that I would return the product only if they provided a prepaid return label, but they refuse — demanding instead that I ship the item back to China at my own expense. This company’s behavior is completely unacceptable. They knowingly advertise one product and deliver another, while hiding behind unreasonable return conditions. Buyers, be warned.

I ordered a product from Hobbyester.com (Order #47631) for $29.98 USD (including tax and shipping), which was clearly advertised with multiple features: tripod, mantis, snap, phone stand, and pro setup with a 1/4" Arri locating hole. What I actually received was a cheap, low-quality mini tripod that had none of the advertised features and didn’t even match the product photos or packaging shown on their website. When I contacted them, they refused to admit their mistake, claiming their “department confirmed the product is correct,” and offered me only $2, then $4 as “compensation” — while keeping 80–90% of my payment. They also said I must pay for expensive return shipping to China, even though the error was completely theirs. This is a textbook example of false advertising and unethical business practice. I have already opened a PayPal dispute with full evidence attached (screenshots, photos, and email correspondence).

I ordered a ”Magnetic Phone Tripod for iPhone, MA38 Portable Phone Holder Mini Tripod for Magsafe with Double-Sided Strong Magnetic 1/4’’. but the one I get only has a magnet on one side. So I sent mail so they could send me the right one. but they refused to admit that they sent the wrong one. so they offered me 2 euros. i said no,I tried to explain by sending a picture and description from their own website with the product. still they didn't want to admit that they sent the wrong one/lie in the ad. then they wanted to compensate me with 4 euros. i replied keep the money, i'll write a review instead. then they tried to make me take the money. but no.

I ordered one of these MA38 tripods on 5th September. I got an order confirmation email, and was able totrack progress of my package across America to Lincoln in the UK..where is got stuck (after waiting for over a month!). I complained and was asked to be patient as a replacement was sent from China. After a couple of weeks I received a package, containing an X 99 tripod. This was not what I had paid for, and is a very basic model compared with the MA38. I complained straight away, and was asked to provide evidence of the issue. I was told that I had received what I had ordered, which is simply not correct. I have spent nearly two weeks trading emails to try and resolve the issue. Initially I was offered $2 “compensation”, then $4, then €6, and finally €10. I get to lose $14.99 and keep a product that is of no benefit to me. They said they would fully refund me if I returned the incorrect model to them in China at my own risk and expense!! I gave them to options: A - Send me the MA 38 I have paid for, or… B - Refund me in full They can pay for the return of the incorrect model themselves, as I never asked for it in the first place. At the moment they are refusing to resolve the situation. I am trying to keep my cool, but I don’t believe they are treating me in a fair, businesslike and respectful manner. I would NOT recommend that anyone trusts that they will be treated as a customer should be treated. My experience with this process has been dreadful and I told them I would write about my experience with them truthfully, if they did not do what they are contractually obliged to do. BEWARE! The product looks good and is very enticing, but you won’t necessarily get what you have paid for. I didn’t 😡

Stay away from this company. I had same problem as others. 2 months I was waiting for product, in the end I received different model (basic one). They offered me 2$ as compensation 😁, funny people!

if i could give 0 stars I would. absolute scam. i ordered the MA38 tripod like others and received the older version MA30. shocking company. despite the SKU being incorrect they denied it. it’s a fight to get them to do anything. you won’t see a penny back or the product