Cindi N.
Buyer Beware!!!
This company sent a t-shirt that was not the quality described nor despite the fact I ordered a size larger than normal, the shirt was still greatly undersized. Their customer service response was they were sorry but they do not allow returns, exchanges or refunds. The second email from customer service said they do have quality guarantee, but you need to send pictures and they will make another one just like it. The interesting thing is you cannot find the no returns, exchanges or refunds anywhere on their webpage nor do you have to acknowledge those conditions on your order. This company says it is Hobbyaholic out of 7800 Records Street, Lawrence, IN 46226. Our response was to work with Citibank Credit Card Service to reverse the charges due to the nature and behavior of the response from the company. Buyer be very wary if you deal with this specific company. (There is a knitting company called Hobbyaholic that indicates they are getting hammered by the bad reviews for the t-shirt company)


