HNRY LogisticsOffering shippers a single-access network that will deliver what you need, where you need it, when you need it. Learn more about our freight logistics company.
HNRY Logistics (hnrylogistics.com) has 265 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 14 reviews with 2 stars · Clear filters
EDGEWATER A.
Had two out of five trucks show up late. One showed up the next day.
Response from HNRY LogisticsJun 19, 2019
Jim, meeting the service you request is our highest priority! Please accept our apologies. I will reach out to you direct to discuss what shipments you are referring to and investigate. There can be many factors when it comes to carriers, traffic, log hours.
customer
I was disappointed that the price given was not the price we were billed
Response from HNRY LogisticsJun 18, 2019
Good afternoon Bill. I will be reaching out to you regarding your disappointment as we want clear understanding and transparency on all counts!
BOLTS & NUTS I.
Didn't meet agreed pickup times, delaying our shipments.
Response from HNRY LogisticsJun 18, 2019
I am so sorry your shipment was delayed as we strive to meet customer requirements. Let me check into what happened and I will reach out direct to you.
SUPERMOSS
This was our first shipment which is understandable for some of the gap in communication.Overall the pick up went smoothly, however there was little to no updated and communication after the shipment was picked up. Our Logistics Manager had to reach out multiple times to retrieve updated and ETA. We look forward to strengthening our partnership and make future shipments more productive.
Response from HNRY LogisticsJun 17, 2019
Hi. Please accept our apologies! We certainly want to keep you updated if you asked us to call you with updates. HNRY does have an on-line tool for updates. I will reach out directly to you!
David T.
Driver was good. Arrived as scheduled. Problem was I had 3 skids at 192 inches so I needed 32 ft truck or more. The box truck he had was only 30 ft.
Response from HNRY LogisticsJun 17, 2019
We hate that his happened. I will be contacting you directly to get more details. We strive to be the best!
LOROCO INDUSTRIES I.
Failed to pick up on date requested resulting in truck being delivered to my customer four days later than it should have.
Response from HNRY LogisticsJun 17, 2019
Good afternoon Scott, I am so sorry to hear your experience was less than ideal. I will be reaching out directly regarding your experience.