Tom L.
Unbreakable laces, BS they break in less than a year
I’ve only had my boots for about 9 months and the unbreakable steel laces have broken on both boots. The boots are great but this new lacing doesn’t last. They sent me a new pair of laces but it’s very difficult to replace them. So much for paying $350 for top quality. I’m still trying to get them to fix them but no luck yet.
Response from HILLMAN - Innovative hunting clothingMay 10, 2024
Hello Tom, we are sorry for the experience you had. Please note that due to the Easter holidays, there was no one at the office. Please check your email, we sent you a free return label early today, which you can use to return the boots for repair. Kind regards Hillman customer service