High Times is a monthly magazine and cannabis brand with offices in Los Angeles and New York City.
High Times (hightimes.com) has 27 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 21 reviews with 1 star · Clear filters
Dan
ZERO STARS IF POSSIBLE!!!! DO NOT WASTE YOUR $$, PAID 29.99 FOR ANNUAL/MONTHLY SUBSCRIPTION ON MAY 27TH THIS YEAR AND STILL HAVEN'T RECEIVED ANY MAGAZINES. THEY IGNORE EMAILS AND PHONE #'S GIVEN LEAD YOU TO SCAM/SPAM FREE MEDICAL DEVICE INFORMATION.
Steven
They are a scam and will take your money and not send you a single issue. Really sucks this magazine used to be good. They won't even respond via social media. They will look at your message tho
E. Z.
Just like everyone else, they will take your money for a subscription, and then never send one issue. No notification for backorder, absolutely NO customer service or responses, and no way to get refunds. This is ridiculous and they are horrible to their customers. I agree with the others that a class action lawsuit needs to happen.
James W.
Ordered a subscription on February the 2nd 2023, the website states it to be 6 to 8 weeks before the first issue to arrive. It’s been way longer. I never received a single issue, I’ve tried every single means of communication from email to calling their customer service number and have never gotten a response from either. In fact the customer service phone number won’t even ring. You know I don’t know what hurts worse getting ripped off for $29 or seeing an American staple magazine that has been around for a very long time. I think that is the worst seeing a reputable company American company and the best magazine for cannabis culture there was and now they have resorted to stealing from the fans that kept their business going for so many years. Talk about disheartening.
Wendy M.
I ordered a year's subscription for my husband but it's been 3 months and they've sent me nothing. It said allow 4-8 weeks for first issue. It's been way past that and surprise no magazine. They also scam you into auto renew. I'd cancel but I'm afraid they'll screw me out of what I've paid for already! They need to be sued!! You can't just scam people out of their money like this. Should be illegal!!
Gary M.
Ordered a 2 year subscription back in November of 2022 have not received a single issue Have sent numerous emails no response
Norm W.
I ordered the high times magazine on January 8, 2023 in April I tried several times to contact high times magazine and they always have a recording that give a number to call but it is not a working number. I filed a report with the BBB I asked for my money back. That was April 6, 2023. No response from the people at high times magazine. Today is May 5, 2023 no magazine no money back as of now. DO NOT BUY ANYTHING FROM HIGH TIMES THEY TAKE YOUR MONEY AND GIVE YOU NOTHING FOR IT.
Oly
The first issue of my magazine subscription has still not been delivered, despite it now being 20 weeks since I made the order. I've emailed them many times over the last 10 weeks, but have not got a reply. Truly appalling customer service. I will be disputing my payment for the subscription with my bank.
