C. G. J.
Followed their instructions to the letter but they can't read.
They have very specific instructions for ordering custom gear. Filled out the form as instructed. Replied to order confirmation as instructed to provide image for custom logo. Received an email stating that they didn't get the logo information. Asked for an update 5 weeks into the 4-6 processing time and was told "Since I keep ignoring their emails, to request a refund." Very unprofessional. If they have issues reading emails sent to them, maybe they shouldn't be in business.