HelpfullendingReviews of helpfullending.com

Response from HelpfullendingJul 31, 2024

Hi Robert, Thank you for taking the time to share your feedback. Your review is important to us, and we are sorry to hear we didn’t meet your expectations. In the loan agreement you signed before origination, we outlined the overall cost of the loan, including the finance charge, loan term, scheduled due dates, and payment amounts. We also provide alternative payment options that may help to reduce the overall cost of the loan. You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. If you would like to discuss the terms of your loan in more detail or learn more about the repayment options, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday. Thank you, Helpful Lending

Response from HelpfullendingMay 16, 2024

Dear Anthony, Thank you for taking the time to share your feedback on our Helpful Lending reviews page. We're sorry to hear that your personal installment loan experience did not meet your expectations. It's important to us that our customers fully understand the terms of their loans. The loan agreement you signed before origination provides detailed information on the overall cost of the loan, finance charges, payment amounts, due dates, and the annual percentage rate. To make the loan more manageable, we offer flexible repayment options. You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. You can access a copy of your personal installment loan agreement at any time by logging into your Helpful Lending account. If you would like to discuss the terms of your loan in more detail, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday.

Response from HelpfullendingMay 7, 2024

Dear Angel, We value your feedback regarding your experience with Helpful Lending, and we apologize if it fell short of your expectations. It's crucial for us to address any concerns you may have about your personal installment loan terms. Upon reviewing your loan agreement, you'll find detailed information about your loan terms, including the APR, payment amounts, and due dates. We understand the importance of clarity in financial agreements, and we strive to ensure transparency throughout the borrowing process. To provide you with greater flexibility and control over your loan, we offer two additional repayment options: Early Payoff: You have the option to pay off your loan ahead of schedule without incurring any prepayment penalties. Doing so not only saves you on interest but also allows you to clear your debt sooner. Additional Principal Payments: Another option available to you is making extra payments towards the principal balance. By doing this, you can reduce the amount of interest accrued over the life of the loan and potentially shorten its duration. We're committed to assisting you in managing your loan effectively. If you have any questions or would like to explore these repayment options further, please don't hesitate to contact us directly at [email protected] or call us at 833-863-1085. Our dedicated team is available to assist you from 8 am to 8 pm EST, Monday through Friday. Your satisfaction is our priority, and we're here to ensure your borrowing experience with us meets your needs and expectations.

Response from HelpfullendingApr 29, 2024

Hi Rod, Thank you for taking the time to provide feedback on your experience with Helpful Lending. We sincerely apologize if your personal installment loan experience didn't meet your expectations. Before the loan origination, we provided you with a comprehensive loan agreement outlining key details such as the overall cost of the loan, finance charges, loan term, scheduled due dates, and payment amounts. We understand the importance of transparency in our dealings and strive to ensure that our customers are well-informed. We'd like to highlight two additional repayment options that may assist you in managing your loan effectively: Early Loan Repayment: You have the option to pay off the loan ahead of schedule without incurring any prepayment penalties. Doing so can help you save on interest payments over the life of the loan. Additional Principal Payments: Making extra payments towards the principal balance can also lead to savings on interest and shorten the duration of the loan. We're committed to providing flexible repayment solutions to our customers to help them achieve their financial goals. If you have any questions or would like assistance in exploring these options further, please don't hesitate to reach out to us at 833-863-1085. Our dedicated agents are available to assist you from 8 am to 8 pm EST, Monday through Friday.

Response from HelpfullendingApr 22, 2024

Hello Kate, Thank you for sharing your feedback on our Helpful Lending reviews page. Your review is invaluable to us as we continually strive to improve our services. Ensuring that you have all the necessary information regarding your loan is paramount to us. Our aim is to provide transparency and support throughout your loan journey. Your loan agreement contains comprehensive details, including the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. For your convenience, a copy of your personal installment loan agreement is easily accessible by logging into your Helpful Lending account. Should you require further clarification or wish to discuss the terms of your loan in greater detail, our dedicated team is readily available to assist you. Furthermore, we're pleased to share with you, two additional repayment options outlined in the loan agreement. You have the flexibility to (1) pay off the loan early without incurring prepayment penalties, thus saving on interest, or (2) make extra payments toward the principal balance, effectively reducing interest and shortening the loan term. Please don't hesitate to contact us via email at [email protected] or by phone at 833-863-1085. Our representatives are available to address your inquiries from 8 am to 8 pm EST, Monday through Friday. Once again, we appreciate your trust in Helpful Lending. Rest assured, we remain committed to delivering transparent and tailored financial solutions to meet your needs.

Response from HelpfullendingApr 3, 2024

Hello Derek, Thanks for your Helpful Lending review. We’re sorry to hear your personal installment loan experience did not match your expectations. We would like to take this opportunity to share how our flexible repayment options may reduce the overall cost of the loan. The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. You are never obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement. A copy of your loan agreement is available to you anytime by logging into your Helpful Lending account, and if you wish, we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 833-863-1085. We’re available from 8 am to 8 pm EST, Monday through Friday.

Response from HelpfullendingApr 1, 2024

Hi Elizabeth Blancarte, Thank you for taking the time to share your experience. Your feedback is of utmost importance to us. We are sorry that you were dissatisfied with the level of service you received. It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement. In the loan agreements, we also provide in detail the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Helpful Lending account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 833-863-1085. We’re available from 8:00 AM to 8:00 PM EST, Monday – Friday. Thank you once again for reaching out.

Response from HelpfullendingMar 22, 2024

Hi Steven, Thanks for sharing your personal installment loan experience with us. We take all Helpful Lending reviews seriously. We appreciate your honest review and are sorry we didn’t meet your expectations. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. Please feel free to reach out to us sooner at [email protected] or call us at 833-863-1085. We’re available from 8 am to 8 pm EST, Monday through Friday.