HelpfullendingReviews of helpfullending.com

Response from HelpfullendingDec 3, 2024

Hi Tammy Haller, Thank you for sharing your experience. Here at Helpful Lending, it is important to us that our customers understand the terms of the loan, and we apologize that you felt the loan terms were unclear To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to get details of your experience so we can improve our level of service. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available 24/7 at [email protected] or by phone at 833-863-1086. Yours truly, Helpful Lending

Response from HelpfullendingDec 2, 2024

Hi Monica McDonald, Thank you for sharing your experience. it is important to us that our customers understand the terms of the loan, and we apologize that you felt the loan terms were unclear during the verbal verification process. At Helpful Lending You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to get details of your experience so we can improve our level of service. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available 24/7 at [email protected] or by phone at 833-863-1086. Yours truly, Helpful Lending

Response from HelpfullendingNov 14, 2024

Hi Joshua Nieves, Thank you for sharing your experience. Here at Helpful Lending, it is important to us that our customers understand the terms of the loan, and we apologize that you felt the loan terms were unclear during the verbal verification process. As outlined in the loan agreement, you’re never obligated to retain the loan for its full term. We offer flexible repayment options designed to help reduce the overall cost of the loan. We’re glad to see you utilized these options, resulting in substantial savings on interest. To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to get details of your experience so we can improve our level of service. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available 24/7 at [email protected] or by phone at 833-863-1086. Yours truly, Helpful Lending

Response from HelpfullendingNov 13, 2024

Hi Laurin Beacham, Thank you for sharing your experience. Here at Helpful Lending, it is important to us that our customers understand the terms of the loan, and we apologize that you felt the loan terms were unclear during the verbal verification process. As outlined in the loan agreement, you’re never obligated to retain the loan for its full term. We offer flexible repayment options designed to help reduce the overall cost of the loan. We’re glad to see you utilized these options, resulting in substantial savings on interest. We value your feedback greatly, as it helps us continue to improve our services. We invite you to consider Helpful Lending again in the future. Through our Rewards program, returning customers enjoy benefits like increased loan amounts and reduced fees to enhance their experience with us. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available at [email protected] or by phone at 833-863-1086. Thanks again, and we appreciate your support! Thank you, Helpful Lending

Response from HelpfullendingNov 5, 2024

Hi Ken, Thank you for your feed back. We understand your concern regarding the loan terms, and we take feedback about our rates and payment plans very seriously. Please know that we are committed to providing transparent and compliant services to all our customers. At Helpful Lending You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. If you would like to discuss the terms of your loan in more detail or learn more about the repayment options, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday. Thank you, Helpful Lending

Response from HelpfullendingOct 25, 2024

Hi Sean, We’re sorry to hear about your experience. We're sorry to hear about your experience as we strive to provide timely service. In the loan agreement you signed before origination, we outlined the overall cost of the loan, including the finance charge, loan term, scheduled due dates, and payment amounts. We also provide alternative payment options that may help to reduce the overall cost of the loan. You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. If you would like to discuss the terms of your loan in more detail or learn more about the repayment options, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday. Thank you, Helpful Lending

Response from HelpfullendingOct 24, 2024

Hi Monica Goins, Thank you for bringing this matter to our attention, and we sincerely apologize for any confusion you’ve experienced. We understand how concerning it can be to provide account information again, especially after paying off your loan. However, reverification is part of our process whenever there are changes in the application. These steps are essential to protect customers like you from potential fraud, and we appreciate your understanding in this matter. Please rest assured that we take the privacy and security of your information very seriously, and reverification ensures compliance with our company regulations. If you would like to discuss the terms of your loan or explore repayment options in more detail, please don’t hesitate to contact us at 833-863-1085. Our team is available to assist you from 8 AM to 8 PM EST, Monday through Friday. Thank you, Helpful Lending

Response from HelpfullendingOct 4, 2024

Hi Josh, Thank you for sharing your feedback. We value your opinion and are sorry we didn’t meet your expectations. We provide alternative payment options that may help to reduce the overall cost of our personal installment loans. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term. If you would like to discuss these options, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday. Thank you, Helpful Lending