Breanna
100% DO NOT PURCHASE FROM THIS SITE
100% DO NOT PURCHASE FROM THIS SITE! The products are not as advertised this company stole from me.

The subtle intersection of elegance and Dolce Vita.Available exclusively online with worldwide shipping.
Hello Vichy (hellovichy.com) has 40 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Breanna
100% DO NOT PURCHASE FROM THIS SITE! The products are not as advertised this company stole from me.
Alessia C.
Metto una stella perché non è possibile metterne nemmeno una. Servizio non pessimo, di più! Ho ordinato una borsa quasi un mese fa e ogni volta che tracciavo il pacco c'era scritto che il corriere aveva tentato la consegna senza mai riuscirci. Quando in realtà non è mai avvenuto nessun tentativo di consegna ma semplicemente dopo innumerevoli e-mail sono arrivata a conoscenza del fatto che non era mai stato riportato il numero civico e di conseguenza la spedizione non poteva avvenire! Sono fiduciosa nell'arrivo di questa fatidica borsa.. ma la vedo molto dura!
Chiara
Ho ordinato una borsa un mese e mezzo fa e non è ancora arrivata, nonostante le mie continue email al servizio clienti, il quale mi diceva di aspettare 3/5 giorni (stessa email ripetuta nell'arco di 20 giorni). Credo a questo punto che il pacco non arriverà mai.
Nicole G.
Habe die Taschen bekommen und war überhaupt nicht zufrieden mit der Qualität. Versuche seit einer Woche den Support über die Mail und auch über Instagram zu erreichen aber bekomme keine Antwort.
Iulia C.
I ordered 2 bags from this website and the quality is very very bad. when I wanted to return them, they do nothing to send a courier, they told me to give them the card number, without the order number or anything useful.... PLEASE DO NOT GET ANYTHING FROM THIS WEBSITE! EVERYTHING IS A SCAM!
maiya B.
I just received my bag and it is not at all what I expected. I saw this brand on pinterest and the bag looked very high quality and what arrived is definitely not. First of all the delivery person said this came from Temu and I would not have bought it if I knew that. I feel like I’ve been duped. I looked into a refund and you can only get store credit. I don’t recommend this at all; not even for the discounted price.
M.D
There is something off about this brand - I ordered a bag online after seeing an advert on Pintrest and the bag took weeks to arrive...Mailed from China, the brand name says "Milan" and the website address is a random place in New Mexico. The "about us" page on the site is filled with stock image photos of the "founder". Since purchasing I've now seen 3 other brands/shopify website pop up on Pintrest using the same photos and videos of the same bags e.g. a store called "Emily's Essentials" - also using stock image photos of the "founder" and another "noirvere" which also uses the exact same photos of these bags. The bag I ordered arrived after a few weeks and while it fit the description the quality is definitely not the high quality vegan leather advertised and so I wouldn't recommend. I'm not sure what is going on with this brand but I'm embarrassed I fell for the image of a small, quality brand.
San
I'm pretty sure I got scammed. I did receive my bag but it wasn't what I wanted and then wanted to return it. I followed the instructions only to find out that the email you had to mail did in fact not exist. I hope I can still get my money back but I think that is very unlikely. I would not recommend buying here.
Response from Hello VichySep 21, 2024
Hi there, I’m so sorry to hear about your experience! There must be some misunderstanding. Have you tried contacting us at [email protected]? We always respond within 24 hours on business days, and we want to make sure this is resolved for you as soon as possible. If for any reason you’re still having trouble, feel free to send us a message on Instagram: @worldofhellovichy. We’re here to help and make sure you’re satisfied with your purchase! Looking forward to hearing from you so we can sort this out. Best regards, The Hello Vichy Team