Bubble SkincareBubble is the first modern, affordable, science-backed skincare line formulated to clean, balance and hydrate young skin. Bubble provides high quality products, made with top-of-the-line ingredients—with everything being vegan, cruelty-free and non-toxic—all for under $20.
Bubble Skincare (hellobubble.com) has 8,424 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ebony Y.
My order was placed November 28 and today December 24th I have no Christmas present for my daughter. I am very disappointed
Response from Bubble SkincareDec 26, 2025
Hi! I am seeing we reached out with your tracker. Please reply to our email so we can help!
F D.
I do not have my order! It was placed in November and now do not have it for my daughter’s Christmas.
Response from Bubble SkincareDec 26, 2025
Hello, I see we reached out with your tracker a few weeks ago. Please reply to our email and we are happy to help locate your order!
Vanya
I didn't receive the product, which was ordered 15 days ago, it was super clear it was an international order. It was promised before Christmas and the customer service just kept responding to my emails with the line "Thanks for reaching out..." but ultimately saying they would do nothing about it. Today is Dec 24 and I am going to have an incredibly disappointed teen very soon.
Response from Bubble SkincareDec 26, 2025
Hi Vanya! I am not seeing any emails from you from this email. Please send us a follow up to [email protected] and our team will be happy to find your order!
Riley S.
Never received package and company hasn’t contacted me back to get a new one sent
Response from Bubble SkincareDec 26, 2025
Hello Riley, our team has reached out via email!
Tia
Still waiting for the skincare
Response from Bubble SkincareDec 21, 2025
Hi Tia! Your order is on the way and right on track, we have emailed you your tracker!
Ebony M.
Order never arrived. Contacted customer service and no one has responded
Response from Bubble SkincareDec 20, 2025
Hi! Our team has responded to your email request, please follow up so we may help with your order.
Karla H.
I don't have the order. This is lost and you can't resolve the issue and I Lost my money, also my little girl doesn't have her present for Christmas. Too bad
Response from Bubble SkincareDec 20, 2025
Hi Karla! I see our team reached out about your parcel. Please respond to us at [email protected] so we can help!
heather S.
I placed an order on 11/28. Today is 12/19 and my order hasn’t even shipped yet. Customer service is horrible. These were Christmas presents for my kids. Once someone with customer service finally responded I was told my order would ship out early this week. It is now Friday and still nothing. I messaged on instagram too and they were zero help. I reached out the girls in a TikTok during their life and they both ignored me. I am very disappointed in the customer service I have received. It shouldn’t take over 20 days to ship an order. I placed this order well in advanced to guarantee it would be here for Christmas.
Response from Bubble SkincareDec 20, 2025
Hi Heather, thank you for your feedback and we are so sorry for this frustration with your order delay. Our team has replied to you via email and we are happy to make things right!
