Geo Knight CoReviews of heatpress.com

I talked to Suzi about the part that I needed and she was able to get the part out the door same-day, with next-day delivery. She was extremely professional and sympathetic to our situation as it was the Thursday, before Labor Day weekend. Unfortunately, UPS dropped the ball and failed to deliver the part. As soon as I let Geo Knight know about the situation, they sent a replacement part out the same day. I can't say enough about the amazing customer service, reliability, and quality of the Geo Knight press and the service that supports it. I would highly recommend this press to others in the market, and will certainly buy another one if this one ever wears out.

What a great company! I've had few warranty / tech support from you before since 2014 and I am still amazed at their level of customer service. I email them questions and they will get back to me fast with solutions and you can tell that they really stand behind their product.

For years now we have enjoyed working with Geo Knight! Not only are their products very well built (Overbuilt maybe in some cases), they have very simple and easy repair processes. It is always nice to know you can maintain your own machines with just a little know how and they are always willing to work with you and have created troubleshooting plans for you to follow. It is clear these machines are assembled by actual humans and therefore, any human can work on them. Kudos to ditching the "Disposable" product route that many other companies have chosen. It is clear these machines are designed to last a lifetime and to be repaired and maintained on site. I will always defer to Geo Knight products first and refer them to anyone in our industry before any other brand. Keep up the good work!

We'd been having trouble with the reliability and production quality of our existing heat press used for a small business. I reached out detailing our issues and Aaron Knight responded through an email discussion with good alternatives for our use case, and also a suggestion for a custom platten to press on. We went with it and it has been a perfect solution for us. It is nice to deal with a company that produces a high-quality American-made product, as well as provides service and support that actually helps. And you can tell throughout the whole company, from the way the products are made, packaged, manuals written, and support provided that the people who work there take pride in their work.

Hello, Aaron Knight helped us and went well beyond standard customer service. Walked us through step by step with SOLUTIONS! This company has customer service down to an art form. Keep up the great work and your passion. Love it. Thanks again, Austin

Just un-crated our newest Geo Knight heat press. We currently have over 14 heat presses from single mug presses to 44x64 flat heat presses. While they aren’t all from Geo Knight, some equipment bundled their brand, 9 of them are. Geo Knight is our go to brand for reliability, ease of use, and performance. That’s why we continue to buy Geo Knight heat presses. One of our 44x64 maxipress air Geo Knight presses has been reliably serving us since 2008 with no issues. Go with Geo Knight if you’re looking for a reliable high quality heat press. Beyond great equipment their staff are friendly, courteous and there to help if you encounter a problem!

We have owned our DK16 press for nearly ten years and the very few times we've needed assistance with it, the customer support at Geo Knight has been very quick to respond with the exact solution we need. They understand their equipment so well that they can walk you through anything that comes up with patience and accuracy. HIGHLY recommend Geo Knight Co.

A great company to do business with: I been working with Suzanne & Aaron at Geo Knight company for many years. Their staff within their company are not only friendly and professional but very helpful. This company revamped my tiered equipment and did a fabulous repair job on multiple presses. They have a variety of equipment for all your needs and the best heat system that I have encountered in my many years in the screen and embellishing industry. I have never had a bad experience with Geo Knight company! Dave Lathrop-Pure Hockey print shop Manager