Mr T.
It didn't take long for me to receive…
It didn't take long for me to receive it, but the only thing I feel that you guys did wrong when you process the Sea Moss you do not have to keep it cool. Once you keep it cool that means it needs to stay in the refrigerator or else it's going to go bad, when you first make the sea moss it can sit out for a week or a month as long as you don't put it in the fridge so I feel that you don't have to ship it with an ice pack it will be fine..
Response from Healthy Herbs StoreMar 30, 2024
Hi thank you for your kind words of encouragement and feedback. Rest assured our sea moss gel products are made in an approved facility that is 100% compliant with CGMp manufacturing standards and procedures. We do ship the sea moss gels with ice packs to keep them at moderate temperatures especially since Winter is over in most if not all of the USA so we do not want to take any risk. We always have our customers best interests at heart. :)