HealthisfreedomReviews of healthisfreedom.com

**Extremely Disappointing Experience — Do Your Research Before Buying** I purchased a Vibra Tech product from Health Is Freedom and, unfortunately, my experience has been extremely disappointing. I was told that the product was **made in the USA**, which was an important factor in my decision to purchase it. After doing my own research, I discovered information that led me to question that representation. I am very disappointed that I was given information about the product's origin that does not appear to match what I later found. I have also had problems getting the product to work properly and have had a very difficult time getting meaningful assistance from customer service. When you spend this kind of money on a product, you should be able to expect reliable support when something isn't working correctly. The price was another major concern. **I paid approximately $2,800 for my unit, while a friend paid around $800 for what appears to be a comparable product.** That enormous price difference left me feeling that I did not receive the value I expected. Based on my personal experience, I regret making this purchase. Between the problems with the product, difficulty getting customer support, the concerns I have about the product's country-of-origin representation, and the price I paid, I would strongly encourage potential buyers to **do extensive research and compare products and prices before purchasing.** **For me, this has been an extremely frustrating and disappointing experience. I wish I had done more research before spending $2,800.**

On 4/12/2026, I purchased a Vibra Tec plate for $1491 at Central Florida Home Expo. I selected delivery due to the item's weight and was told that it would be delivered by 4/14/2026 and the return window is 14 days. The item was not delivered as promised. The shipping label was created on 4/12, but the shipment did not progress and it got canceled by the shipper on 4/26. I made multiple attempts to obtain accurate shipment status and resolve the issue directly via text/calls. The explanations I received were inconsistent (e.g., “high sales volume,” “UPS logistics error,” and that the package appeared lost). On 4/28/2026, after 2 weeks with no delivery and no reliable evidence the item has shipped, I requested cancelation in writing due to non-delivery. Same day that I requested cancelation (4/28 @ 6:36 PM) the item was dropped off at UPS. On 4/29, I refused delivery and communicated to the business that I requested cancelation. Vibra Tec refused cancelation/refund, stating that they can only cancel/refund a sale within 3 days and all sales are final and non-refundable, which conflicts with what was represented at the time of sale. However, my complaint is primarily non-delivery and failure to fulfill the agreed delivery terms and I refused delivery only AFTER I requested cancelation in writing. I feel that this business offers poor customer support, lacks transparency, and has deceiving sales tactics.

⭐ 1-Star Review Very disappointed with this company. I bought one of their devices at an event and later found out the pricing was all over the place, with people paying drastically different amounts for the exact same product. I also learned that the device is not made in the USA, despite how it was presented, and it can be found elsewhere for much less. Customer service was rude and unhelpful when I reached out with concerns. I was eventually able to get a refund, but it was a hassle. Strongly recommend doing your research before buying — there are better options out there. And do not pay more than $600...this thing is el-cheapo.

I love the supportive community vibe here. Everyone motivates each other, making workouts enjoyable and progress consistent.

Purchased a Vibratec platform. Have received three since purchase. The first one had constant glitching of the control panel right out of the box. I contacted the company and they sent a second. Used it a couple of times and stopped working all together. Contacted the company and received a third. Plugged it in and half of the lights on the unit are not working. Three strikes and you’re out in my opinion. Customer service was great. They responded quickly. They did eventually provide me a full refund.

DONT BUY FROM THIS COMPANY. ITS A SCAM! They claim lifelong warrantee. I called and emailed numerous times because I have a defective remote. There has been no response. Sales person assured me I could return if not happy. He will not return my calls either

they are selling this item for $1000.00 and Amazon sells for $200.00. this is a rip off. I have trying to call and get price adjustment. there are no one there to help me. please have Reuben/Enrgue to call me at 650-868-8074 or text me please. i need to have this price adjusted please.

My final experience with this company was pleasant and very professional. They have a superior product and their sales force is amazing.