Chester Latchford J.
Waste of my time
Waste of my time. You couldn't do anything.
Response from HealthCare SelectJul 21, 2026
We value your feedback and will use it to improve.

Healthcare Select helps older adults access free and reduced-cost resources to save time and money, as well as improve overall health. See what services may be available to you with a free Healthcare Select membership today.
HealthCare Select (healthcareselect.com) has 4,644 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 81 reviews with 2 stars · Clear filters
Chester Latchford J.
Waste of my time. You couldn't do anything.
Response from HealthCare SelectJul 21, 2026
We value your feedback and will use it to improve.
Sandra M.
I was told that I would get the number a doctor. I was told they email me information. They did not do either.
Response from HealthCare SelectJul 13, 2026
We appreciate you sharing your experience. We will investigate this immediately to prevent future occurrences.
Janet S.
Where are my meds now? Have left messages .
Response from HealthCare SelectJul 13, 2026
We understand your concern about your medication. We are actively looking into this matter for you.
Deborah D.
I can't see they helped me in any way just left me more confused. I don't even know why they contacted me.
Response from HealthCare SelectJul 13, 2026
We are reviewing our process to prevent this.
Carl B.
I'm not sure what I actually have. Do I have a grocery allowance? Are my prescriptions included? Send me Information in the mail to let me know exactly what I have. Thank you.
Response from HealthCare SelectJul 13, 2026
We understand your need for clarity regarding your benefits. Please give our team a call to discuss your benefits at 1-855-543-7041
Sherri
At first I thought this company was making a change in insurance companies a smooth and uncomplicated process. Now I am regretting the whole process. It is too soon to tell if I have better insurance. I do know I have now have 6 different companies I have to deal with. It is confusing beyond belief.
Response from HealthCare SelectJul 13, 2026
We appreciate you sharing your experience. We understand that managing multiple companies can be confusing. We are reviewing our procedures to simplify the transition for our clients.
David S.
Too many emails with no benefits towards me only you. I don’t want to always being sold something.
Response from HealthCare SelectJul 13, 2026
We appreciate your feedback and understand your frustration with our email communications. We are actively reviewing our approach to ensure our messages provide more value to you.
Ruby
I called because I needed help requesting a refill for my sisters medication, and I was given this number since she has her insurance through the SSA. I spoke with an agent and after he gave me the information I said I didn’t want to enroll, but they still enrolled me. When you call they don’t transfer you to a person, they waste your time with surveys and I’ve called two times already and they hang up on me. This is a scam!! BEWARE!
Response from HealthCare SelectJul 13, 2026
Ruby, we understand your concern when it comes to getting a plan you can trust. We take allegations of scams and unethical practices very seriously, and we want to assure you that the behavior you described does not align with our company's values and standards. Healthcare Select works diligently to ensure compliance with all regulatory requirements and to maintain the highest level of integrity in our business operations. Healthcare Select does not condone any activity that compromises the security or privacy of our customers, especially those in vulnerable populations. If you have any additional concerns, please don't hesitate to reach out to us directly at 1-844-903-0029 (TTY: 711). Hours of operation are Mon-Fri 7am - 5pm CT. Thank you!