David V.
To care more about the person that they…
To care more about the person that they are talking to.
Response from HealthCare SelectAug 14, 2026
We appreciate your feedback. We are committed to improving our interactions.

Healthcare Select helps older adults access free and reduced-cost resources to save time and money, as well as improve overall health. See what services may be available to you with a free Healthcare Select membership today.
HealthCare Select (healthcareselect.com) has 4,644 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 81 reviews with 2 stars · Clear filters
David V.
To care more about the person that they are talking to.
Response from HealthCare SelectAug 14, 2026
We appreciate your feedback. We are committed to improving our interactions.
EVELYN R.
This Helthcare, asked many questions about myself and problems but know answers for me for them nor said you would get back with me or someone else. Nothing solved. What the use for all the questions. Not satisfied at all.
Response from HealthCare SelectAug 14, 2026
We understand your frustration and are committed to improving our communication and follow-up processes.
Sandy T.
My prescription didn't get it was my life line had it go back to the pharmacy I usually get it at .don't mess with my inhaler.meds need to be on time
Response from HealthCare SelectSep 1, 2026
We understand the critical importance of timely medication. We are truly sorry your prescription was delayed. We are reviewing our processes to prevent this.
Susan E.
Every person i talk to had something different to tell me how this all works. I was pit on hold multiple times for 20 mins at a time. I had to keep call back. One guy told me when i buymy insurance call back. I have already bought it. And a new prescription is not a refill
Response from HealthCare SelectAug 14, 2026
We sincerely apologize for the inconsistent information and lengthy hold times you experienced. We are reviewing our processes to ensure clarity and improve our service.
John J.
Leave me alone with all the stupid texts
Ann T.
Well I was finishing up up with the application Humana and got another company I'm assuming it was you 😔 down my throat without the last person even hanging up didn't ask if I was interested in talking to someone else and being enrolled in something that I wasn't interested in at the moment just wanted off the phone then it's a funeral insurance company I told him I'd call back because after an hour and a half my phone was going dead
Response from HealthCare SelectJul 28, 2026
We appreciate you sharing your experience with us. We understand how frustrating it must have been to receive an unsolicited call immediately after another, especially when you were not interested in the offer. We are reviewing our call protocols to prevent such occurrences and ensure a more respectful and less intrusive experience for everyone.
Peter
Called about benefit card for social security/ well care to help with bills; and was passed off to 3 different people and none would tell me what I asked about. Not a good experience.
Response from HealthCare SelectJul 28, 2026
We are truly sorry to hear about your frustrating experience when calling us for assistance. We understand how important it is to get clear answers, and we regret that we failed to provide that for you. We are reviewing our internal processes to ensure this does not happen again.
Howard
I was supposed to receive a packet in the mail explaining all of my benefits also I was supposed to receive a card confirming my membership and they told me that I was going to receive a gym membership card and another card with the allowances for other things I haven't received anything yet and it's been far too long.
Response from HealthCare SelectJul 21, 2026
We understand your frustration regarding the delay in receiving your membership materials and benefit information. We are actively looking into why these items have not reached you yet. We appreciate you bringing this to our attention.