HealthCare SelectHealthcare Select helps older adults access free and reduced-cost resources to save time and money, as well as improve overall health. See what services may be available to you with a free Healthcare Select membership today.
HealthCare Select (healthcareselect.com) has 4,644 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 169 reviews with 3 stars · Clear filters
customers B.
The representative I spoke with didn’t listen to me. I didn’t want to speak to a Final Expense specialist, I was already settled with the one I have, and she connected me to them Anyway I guess it is her job to tell you that it doesn’t hurt to listen, but it’s awesome. Your Customer Service to listen to your client.
Charles B.
I had to rush for a meeting so we didn't finish everything. I expected a call back the next day. It's been several days and no call back.
Response from HealthCare SelectOct 14, 2026
Thank you for your feedback. We regret the delay in reaching out after your incomplete appointment, and we are reviewing our follow-up process to improve.
Casey M.
When I spoke to the lady I’m now tied to for dental information and questions she didn’t like how I asked her a question she sounded agitated. I also said I wasn’t interested in other insurance as death coverage cause I’m still trying to make a decision with someone else try saying goodbye. I had an appointment happening. She just continued asking questions till I had to hang up on her which I thought was very rude.. She wanted me to get more coverage and do this survey that seemed to be more important than me having to hang up.
Response from HealthCare SelectOct 14, 2026
Thank you for sharing your feedback with us. Expecting clear answers without feeling rushed or pressured into additional coverage is entirely reasonable, especially when you have other commitments to attend to. Our team aims to provide helpful information while always honoring your time and preferences. To prevent this from happening again, we are reviewing our communication procedures and coaching our staff on respecting caller boundaries.
Sally C.
Felt agents were pushing me to join after i said i wanted to look into other plans to compare . I told them i had appointment already yet received notice that i had joined program with them. DO NOT WANT TO JOIN HEALTHCARE SELECT. PLEASE CANCEL!!!!!!!!!
Response from HealthCare SelectOct 14, 2026
Thank you for taking the time to share your feedback.
Sampson A.
My agent sounded tired and overworked with low energy.
Response from HealthCare SelectOct 14, 2026
Thank you for your feedback.
Adam B.
I honestly don't remember who you guys are. But I've been in so many hospitals this year with not so many bad experiences I'm just going to average a three star experience with whomever you may be.
Response from HealthCare SelectOct 14, 2026
We are sorry to hear that you have spent so much time in healthcare facilities this past year, as extended medical stays can be very exhausting. We appreciate you taking a moment to share your rating with us, and we hope your health continues to improve.
Mary P W.
I felt like they were trying to sell me something very confusing at first with all the craziness of trying to find a insurance plan is hard enough without extra pressure
MORRIS M.
I don't not get a card anything else on the insurance company