Harland ClarkeReviews of harlandclarke.com

I can’t for the life of me understand why it takes almost 2 months to get checks???!! WTH is wrong with you people.

Harland Clark has total disdain for their customers. You can NOT talk to a human. They force feed their inept bot on their customers. They want you to give them your routing number and they will automatically order checks and their order is WRONG. This is why I need to speak to a person. Any company who hates their own customers forces them into a bot loop, Damn Harland Clark!

I was charged 29.95 for tracking. They gave me no other option. And they reduced the number of checks from 100 to 60

I would give them a zero if I could. Ordermychecks.com is completely dysfunctional. Made four or five attempts on their website to reorder my checks. Each time the website said we are unable to locate your order history. Then made a phone call to order checks. Their phone system said we are unable to locate your order history. Asked to be routed to a representative. Was placed on hold for 20 minutes. When it sounded like it was going to ring through to finally talk to a human their system disconnected my call. Would never order from this company again. Use any other check printing company than ordermychecks.com!

Impossible to get to a live person for the simplest issue. They want you to do everything yourself via mobile app. and you still can't resolve issue. After 45 minutes on hold they could not help and had to go to my local bank branch. I made comment to my banks rep about my experience and they acknowledged that they have issues with Harland.

Order was wrong... ordered Savings account deposit slips, received Checking account deposit slips. Tried calling but left on-hold for over 30 minutes, hung up. Have tried emailing twice with NO response in over a week. They automatically withdraw their charges from your bank account up front. So once your money is gone, whether your order was received correctly or not, you have no way to get a refund! They have received my last dollar!! Done with them...

An absolute joke of a company! ZERO ways to contact any meaningful customer service. Multiple incorrect checks sent. Orders take many weeks to get processed, and then they get sent to the incorrect address, not my address! Waaayyy more expensive than my banks previous check provider. And of course IF you do ever manage to get anyone at Harland-Clarke they will tell you that you must go through your bank to get anything fixed. Bank tells you Harland-Clarke is who you should contact, and no one accepts any responsibility, while being more than willing to make multiple charges to your account for their screw-ups!

I would rate zero if I could! What a freaking rip off! 2 books of checks for $34? I thought I was getting a box of checks, like I had in the past. I called support thinking there was a mistake. “That’s the cost of living.” The rude woman said. No, that’s the cost of a rich CEO. Overly expensive product and ridiculously rude support. Way to go. Never go through my bank again!