Harland ClarkeReviews of harlandclarke.com

unrequested Harland sent me an order of checks for a closed account. I had already opened a new Money Market account and requested checks per my bank(Synchrony) instructions. Received them . A week later, whole new set of checks received with the closed account #. Wasted hours dealing with customer service at Harland. NO LIVE AGENTS. Put in all my acct. and routing #'s and line goes dead, no agent , were told very busy for two days.

Shame on the banks and credit unions for using such a terrible service for their checks. You pay extra for tracking and all you get is "en route". The tracking is useless. My tracking has been showing Salt Lake City to Bountiful for a week with no estimated date of delivery. These cities are not that far apart. They use DHL which hands it off to USPS and DHL tracking is terrible. They should refund customers who paid for tracking that they are not getting.

Their phone tree is ridiculous and hangs up on and doesn't understand what you submit if you interrupt the IVR. I called back 4 times and got disconnected each time. I need my shipping information since I never got an email with it and can't access their "portal" for some reason.

Don't order from these clowns . Ordered checks supposedly shipped on the 15th it's may 8th no checks super difficult to get someone on the phone just terrible customer service. Save your sanity and leave These clowns alone

20 minutes to get a live, warm body on the phone!!! Kept going round and round in the freaking cycle and getting disconnected multiple times!!!!!!!!!!!!!!!! PLUS, $40 for 80 checks????? INSANE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Terrible company. Overcharges. How do these people sleep at night and take care of their kids running such a bad company?

My chewcks neer arrived Ordered 11/15/2023, supposedly mailed 11/17/2023 with DHL but the tracking number was for USPS. They are marked as delivered but they never arrived. This happened with an order 2 years ago. Then I could fincd a human to fix it. This time I have only gotten software on the phone telling me how I can pay for another order but not how to find out waht happened to my chescks and get them sent in a way that they will arrive

Zero stars. They took money from my bank account and never sent the checks I ordered. I contacted their “customer service”. They just send me the same automated email telling to call an automated number which tells me to call my bank which makes NO SENSE. I will get my money back from these thieves. I don’t care if I have to report it