HanaekoreaReviews of hanaekorea.com

Still haven't received my product to rate

Fake stuff 😡😡😡😡

Its been 4 weeks and still haven't received my order

Terrible website and customer service. I bought the two for one deal. I only received one product, contacted company and they told me I was wrong. I then asked to return the unopened product. Never heard back. Also, the silk peptide toner is 2oz; very deceptive. Ads made it look like a much larger sized product. THIS COMPANY IS A SCAM!

Never got my order!

I never received my order from9/11/26!

I ordered products as a new customer and when I went to pay, it linked to my shop account which I did not realize had an incorrect shipping address. I emailed them immediately about the mistake and asked to change shipping address or cancel order. I reached out in their website, and via email. I received a message the next day that my order had shipped. It was only AFTER receiving that email that I heard back from your team who basically told me “sorry it’s already been shipped so we won’t help you”. Now my ex husband has received it and we’re not in good terms. I felt embarrassed and upset that I wasted the money for that result. That lack of care from your team made me feel like the whole business is probably a scam anyways because if it wasn’t, they would help me like any other actually good company would do.

I just think that anybody that purchased from the company that is being advertised that product needs to be sent not a different product because people pay for it and they're not getting what they expect that's why you have so many bad reviews sorry do better.