HanaekoreaReviews of hanaekorea.com

Placed an order. They charged me twice. I have messaged them 4 times to correct the issue. No response. I have not received anything from them. I will have to dispute my credit card. DO NOT ORDER FROM THEM!

I never got my order of the skin toner. I want my order. I have used the other toner in which I like but your claims to botox toner in a bottle. So I want to see which one I like best for futher use in the future. I ordered more than one bottle. You can't refund my order as my debit card had to be changed due to hacking. So please expedite my original order to 7519 April CT New Iberia LA 70560. I can't rate something I never received. Right now I'm rating your customer Service skills. SO it your move.

I ordered this product in September. It took almost month to receive it. It is a terrible product. When trying to peel it off after two hours, it removed much of my eyebrow hair. The tint left was a purplish-grey color, and came off in one day. It stained my fingers while removing. I have used a peel off tint before (Maybelline), and never had these issues. I bought two tubes and cannot use them. I now have patchy brows with missing hair. I am not happy with the product and am willing to send it back. I see that you do not refund opened products, but how would I know it is defective without opening it? I do not recommend.

I would rate them zero stars if I could! Ordered September 25 2026 and still haven’t received the product! Terrible customer service. Can’t get a hold of anyone!

The product is ineffective

The website can be confusing, i ordered the lash serum as BOGO (which is highlighted) but got only one- maybe it is my fault, they're price are the same. I am not seeing that much difference tho with effectivity. I also got the stick foundation but it turned so light, they don't have that much selection for the colors.

It was the right color and went on easily. After several hours I tried to gently remove and it did not come off. So I rinsed and started it again a few days later. It did not peel off in one piece, it crumbled. So I gently rinced off and the color came out and some eyebrow hairs too. I cannot use again

I've have been reaching out to Sujin for weeks asking, Begging her; her company to please send me a return label with No Response! However, I get all these messages from the company ( as though they are from her). All I want is a return label. YOU CAN'T JUST GO TO THEIR SITE AND GET ONE!!! YOU MUST GO TO THEM AND REQUEST ONE, AND YOU WON'T GET ONE!!! I'm having issues with my hair and can't use this product now, sadly. Don't buy anything from anyone that won't allow a refund, if it's BRAND NEW UNOPENED!!! God's peace and blessings