SARAH M.
Gumitide
I ordered a bottle, just to try. A day later over $500 was talken from my acct. I live on SS, I would never authorize anything like that. Now I'm waiting till next month to even eat. Plus I've never received anything. I don't want it. Ever. I'm not sure what to do yet, but this is crazy. I don't need to lose weight that bad. I mean 2 withdraws from my acct. Because I wanted to try a product. I don't mean to be negative but if you could find it in your heart or soul to reimburse something I would be so grateful.
Response from Gumitide Gummies Jillian MichaelsMay 4, 2026
Dear Sarah Mantey, Thank you for your message. We’re very sorry to hear about the situation you’re facing and understand how concerning this must be. After reviewing your case, we could not find any record of your order in our system. This usually means the purchase was not made through our official website. Unfortunately, we are unable to access or resolve transactions that are completed through third-party or unauthorized websites. We strongly recommend contacting your bank or card provider immediately to report the charges and request assistance. This will help protect your account and start the refund process. For future purchases, we kindly advise ordering only through our official website. This ensures your order is secure, authentic, and fully supported by our customer service team. If you choose to purchase directly from us, we will always be able to assist you with any issues, including refunds, delivery concerns, or product support. If you need help finding our official website or have any questions, feel free to reach out—we’re here to help. Sincerely, [Gumitied gummies]