My Wife paid them $674 in April 2024. After paying, they claim to have made a mistake with the quote and requested more money. She asked for a refund and they continue to give excuses. 10 Months later and they just don’t reply any longer, claiming they need to speak to the manager
AY
Ayah
BEWARE SCAMMERS UPDATE!
BEWARE SCAMMERS UPDATE!
SoI placed a bulk order with them in Feb 2024..It is December 2024 and still haven't received anything. I went to their address and the shop and whole building does NOT exist...they have fake pics of products..my order online still says pending..I've spoken to multiple people who just give you the run around and eventually stop answering your messages ...they get you to pay and keep giving you the run around until the period for you to get your money back expires.No on in Dubai knows this business and it's all FAKE!!! The good reviews are fake...they have many numbers,emails, and accounts. These people are a scam group. I filed a complaint with Dubai police and they are tracing the owner of the bank account...PLEASE BEWARE AND GIVE YOUR MONEY TO A REAL COMPANY NOT A SCAM GROUP!
FT
Fatima T.
BE AWARE !!! They are SCAMMERS
The only way you will not get scammed by these is to pay through PayPal and when you see signs that they are sending the items and are lying open up a claim. The only thing that saved me from losing thousands of pounds was that I paid through PayPal and opened up a complain after two months of still waiting and being lied to. YES DO NO PURCHASE FROM THEM. ESPECIALLY FROM ABROAD THEY WILL SCAM YOU AFTER THE FIRST ORDER.
FP
Faatima P.
Horrible Business Practices
I’ve placed an order with them and was given a turnaround time of 15-18 days. It’s now been over 2 months and I’m still being told that my order will ship this week. Everyday is a different excuse. Once they have your money you will wait forever to receive your items.
MM
masti M.
do not buy from gulfislamicstore.com
I cannot express enough how disappointed and frustrated I am with my experiences with GulfIslamicStore. This company has proven to be highly untrustworthy and unreliable, leaving me without the products I ordered on not just one, but two separate occasions. The level of incompetence and lack of customer service is simply appalling.
To begin with, GulfIslamicStore.com consistently fails to deliver items on time, despite promising otherwise. Excuse after excuse is given, leaving customers in a state of uncertainty and disappointment. Their inability to fulfill orders within a reasonable timeframe is unacceptable and demonstrates a lack of respect for their customers' time and trust.
Adding insult to injury, when they do manage to send items, they often get the order completely wrong. In my case, not only did I not receive the items I purchased, but I was sent something entirely different. This level of carelessness and negligence is inexcusable, as it shows a blatant disregard for customer satisfaction and attention to detail.
What's even worse is that GulfIslamicStore fails to take responsibility for their mistakes. Instead of owning up to their errors, they try to shift the blame onto the customers. It is absolutely absurd to suggest that we, as customers, are at fault for their incompetence and inability to fulfill orders correctly. This level of unprofessionalism is truly disheartening.
Additionally, the customer service provided by GulfIslamicStore.com is non-existent. Trying to get in touch with them is an exercise in futility. They are unresponsive to emails and calls, leaving customers feeling ignored and abandoned. It's clear that they have no regard for addressing customer concerns or resolving issues in a timely and satisfactory manner.
Based on my experiences, I strongly advise anyone considering purchasing from GulfIslamicStore to think twice. Their track record of late deliveries, incorrect shipments, and lack of accountability is a clear indication of their unreliability and untrustworthiness. Save yourself the frustration and disappointment by seeking a more reputable and customer-focused alternative.
I sincerely hope that GulfIslamicStore.com takes this feedback seriously and makes the necessary improvements to provide a better experience for their customers. However, until significant changes are made, I cannot recommend them to anyone seeking reliable and trustworthy service.
KH
Khadija
The bad experience I never had they…
The bad experience I never had they send me the wrong abaya because they don't have what I order really bad service 20 abayas just 9 what I order his guy on what up give me very bad service alhamdulillah now I'm with other companies it was on 2020 / 2021