Guidestone Law GroupReviews of guidestonelawgroup.com

I just started with this company back in December and communication is horrible. I had to call and adjust my pay dates and after 2 hours on the phone still didn’t get that successfully completed. Thankfully when I called back a different person was able to do it within 5 mins. After that I’ve had the hardest time getting any assistance. I’ve sent emails through the app, I’ve called, and nothing. I do however continue to get their “automated” emails. If it doesn’t get better I definitely know I need to back out while I’m ahead.

I recently received a lump sum that I wanted to use to pay off my debt. When I contacted guidestone law group they said that it doesn’t matter if I placed the lump sum amount in my account that I will have to still wait 6 - 8 months before they can do anything about my debt. Now that baffles me. When I reached out to Alexander Race (my so-called representative who works with Strategic Consulting on behalf of Guidestone law group) who was so eager to answer any questions that I had at the beginning of the process, he ghosted me. Meanwhile my credit score is ruined so much. I never missed a payment in my life, I was only seeking simplicity and organization of my debt payment and I thought they could help, but they haven’t for the past couple of months now; however they have taken their monthly payments from my account. The reviews here are not telling the whole story about how they have to deal with the nightmare of calls and declined credit card usage because again this company wouldn’t lift a finger until AT LEAST 6 MONTHS…so it could be more than 6 months before they even get involved in your debt solution. Well, I hope this review helps someone in my shoes that can get out before it’s too late. Update 12/13: Nothing is happening with this company. Read reviews on BBB.ORG and see what similar horror stories "REAL" customers are giving about this company. I will update my review if anything changes.

Horrible 151.00 was deducted from my account had that SHOULD not have occured. Split payment was to be a one time thing..but then they take out 151 on the 15th cause my account to be overdrawn..now I have no finances to hold me over until next month on a fixed income..ehen I called in told it be back on account 24 to 58 hours no such thing happened..so I called on 9/23 only to be told my request was denied..If I had known they have such underhanded practice I Elwood never signed up with them..