G-SHOCKReviews of gshock.com

Horrible online and retail experience. Preordered watch and everything was set so I waited for release. Night before releases I get an email that says sorry your order didn’t complete. The item was now sold out and all my time was wasted. Next they released a watch, Goku collab, it sells out in one minute. No ability to preorder or anything. But they continue to advertise it as available everywhere, continue to pretend like it’s a part of their active line up. All misleading and false. I will never own a gshock and will share this to every outlet possible. They do not care about customers, only their image.

Bitterly disappointed that these weak watches cannot even handle a bit of sea water. Not even diving or snorkelling, just swimming. It's a blatant lie to claim that these watches are 200m water resistant. Ask any diver. Couldn't handle 3m. Pathetic. Watch casing is falling apart.

I have placed an order on the 15th of November 2018 via the official website, received the confirmation with the order id. The money was taken from my bank account. Everything went smooth. The next day I received a letter notifying that my order "has been placed on backorder and will be shipped as soon as stock becomes available". So I was patiently waiting for a few days. Finally, on the 21st of November gshock.com has cancelled the order. At the same time this website was selling the exact models few times after the 15th (when I placed my order) and those people successfully received their items. I don't know what's happened with their system, maybe a glitch or something... but why people who placed orders after me, received them while my order was cancelled 6 days after? Oh and I forgot to mention that their customer support wasn't willing to help me at all. I kept receiving standard e-mails with lots of typos. That's it. Extremely disappointed....