Jeff F.
I would give zero stars
I would give zero stars if that was possible. The worst experience I’ve had in my entire 30 year career with a vendor. Things started off well. Then our account rep quit about two weeks into the project. Wrote us an email about some pretty poor business practices to say the least that were happening at the company. The CEO jumped into the Slack channel and said he would now be our account manager. For over three weeks, I was messaging him and the team to set up a meeting. Most of the time no one would respond. Eventually I’d get a reply from the CEO, who is basically trying to avoid having a meeting. He finally gave me a couple of times. I picked one and said send me an invite because I don’t have your email address. I never got an invite. And he wasn’t available on Slack at the time of the meeting. And I’ve never heard from him since. We were a paying client. This was not the prospecting phase. We lost tens of thousands of dollars on this literally.



