GrooveHQReviews of groovehq.com

GrooveHQ is essential to our operations. Collaborating on tickets is easy. The basics are all we need and it does all of them very well. GrooveHQ's customer service is excellent.

Can't recommend this platform more. It's been easy to setup and use, everything is kept in one easy to manage place. The knowledge base is fantastic right out of the box which is extremely uncommon. Groove has clearly been built by a team who's used a lot of customer support platforms in the past and has identified the short comings of them all and decided to make a platform to address them. They've done an awesome job and keep on improving in areas we didn't even know needed improvements. On top of that, they're down to earth and have a great support team who want to make your life easier. Shout out to Graham as well, love the work mate!

Been working using Groove for more than 2 years. Every new updates makes it better than the last version. New features are always amazing and well explained in a direct easy way with small videos. AI implementation was my fave, made easy to personalise email according to each customers

Amazing custom support service, easy to use, constant new updates - improving the service.