Grivet OutdoorsReviews of grivetoutdoors.com

Not a good company

I received the incorrect order in the mail. Wrong style of shoe, wrong size and the box sent to me was labeled “used”! I did not order a used pair of sneakers! I’ve reached out to Grivet Outdoor to return this order and gotten no response. My order info does not come up in their Return menu.

Ordered a pair of shoes that were in stock.. the color i wanted.. in stock. order goes through, received confirmation. Ordered same shoe different color from a different website right after this purchase, received in 2 days. Purchase from Grivet took about a week to receive.. and wasn't the same color I ordered.. WASN'T EVEN THE CORRECT SHOE. They sold out of the size and color I wanted so instead of a call just threw a pair of any old shoe in any color they felt they thought i would like from the 5 minutes i spent on their website they figured they knew my tastes from all the stuff we been through together.. so long story short call in advance DO NOT USE ONLINE ORDERING make sure they have what you want in front of them or just get whatever they feel you should have.. then have to go through the ordeal of sending their shipment back to them and still not get what you want in the first place.

Terrible customer service. I bought a pair of Sketchers sandals from them which arrived the wrong size and one of sandals is defective. I've contacted them 10 times so far about sending a return shipping label for the these shoes, and they have refused to send me a label, stating that it is my responsibility to pay the $10 it will cost to ship them back, and only then can they decide if they will even take the shoes back. Horrible company!

Never received handbag

You suck, never again! Here’s my situation and communication with them: “Today is the 26 of September and I still haven’t received the bat. What is going on? The listing said it would be delivered between those days which initially I thought was a little too long but I gave you the benefit of the doubt that it would be delivered in between those days and not on the 26th. Well today is the 26th and nothing. Not only did I pay full price but now my son is out of luck for this weeks tournament. This is false advertisement and by now many online sporting good stores or bat stores would’ve delivered the bat by now”. Grivets response: “Thanks for contacting us.  Unfortunately it appears your product was lost in transit by the shipping carrier.  I'm really sorry for the inconvenience.  We have immediately refunded your order and hope that we are able to find the lost bat.” Please accept our apologies. Best, Grivet Outdoors ————————— So stay away from this business. They ruined my sons birthday gift and his World Series tournament. They don’t care it’s not there kid.......they didn’t have to see the sad face...:.they didn’t have to be the dad that didn’t pull through and failed him. That’s what they don’t understand. But they don’t care, and obviously they’re not a family friendly business, all they had to say was sorry for the inconvenience. Mind you that if I had not contacted them I would still be waiting right now. What happened is that they never had it in stock. And they lied in their response to my email because it never left their store. They never had a record of it being shipped. This was a very well desired baseball bat and was sold out almost everywhere.