GreenixpcReviews of greenixpc.com

I was unhappy with them and canceled my service. I have been overwhelmed with phone calls and e-mails telling me I owe a $265 cancelation fee. This harassment has gone on for 3 months now and is still happening. They sent a threatening letter vowing to turn my name over to a collection agency. I am considering legal help. STAY AWAY!

I would strongly recommend staying away from Greenix. My experience with this company started exactly the way you would expect from a high-pressure sales operation: they promised excellent service, offered multiple discounts, and made everything sound fantastic—as long as I signed up on the spot. Unfortunately, once I became a customer, the level of service changed completely. The actual pest-control service was awful. At one point, I had a hornet’s nest that needed to be removed, and instead of taking care of it, Greenix wanted ME to remove it myself or hire another company to do it. I honestly could not believe that a pest-control company was telling a paying customer to deal with a hornet’s nest on their own. Trying to schedule service was another nightmare. They frequently did not answer the phone, and there is no reasonable option to cancel your account online. The worst part came when I tried to cancel. I had been told that the early cancellation fee would be $100. Instead, I was ultimately charged $390. When I called to cancel, I was put on hold for an absurd amount of time, transferred around, and they seemed determined not to let me cancel. You practically have to lose your patience before anyone will actually deal with the request. It is incredibly easy to sign up for Greenix, especially when they are offering discounts and promising amazing service. Trying to get service after you sign up—or trying to leave—is an entirely different experience. Between the poor pest-control service, the inability to reach anyone when you need help, the hornet’s nest situation, the discrepancy between the $100 cancellation fee I was told about and the $390 I was charged, and the exhausting cancellation process, this has been one of the worst customer-service experiences I have ever had. I would not use Greenix again, and I would strongly encourage anyone considering them to read the contract very carefully, get every promise and cancellation fee in writing, and think twice before signing up on the spot.

I called on sept 3rd for same day service for yellow jackets. They did not come out. Promised the next day and the next day and so on. I spent 5 hours total on phone over several days on hold or begging them to keep their word. Repeatedly lied to. Told by 4 separate technicians, 2 schedulers, and a branch manager to go w some other company. They said Greenix is Terrible, they can't be reached, they break their word, flat out lie and are awful about customer service. Want to Warn others, steer clear of Greenix, even the upper supervisor Richard Taylor ducked my calls after promising to make this right. After 8 days of begging for service, I said I'm done, they do Not Care at all. Was told they would refund any money but did not. Now in dispute. Most disrespectful, dishonest, most poor customer service I have ever ever had.

"We're spraying your neighbor's property today and offering a discount to others in the area because we're already on site..." sales tactic. Their rep ignored a NO TRESPASSING sign on a private road; they think a legitimate service call gives them the right to trespass on all other properties. Also, they don't take NO for an answer easily. Pushy and annoying. Would never work with a company using these tactics.