Jema
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Response from Green Environmental ServicesSep 21, 2021
Thank you for taking time out to leave a review. We appreciate your business. Were sorry you seemed to have a poor experience. Have a wonderful day!!

We are Staten Islands #1 dumpster rental company! In 2015 Gaeta interior demolition began a restructuring investing heavily in new trucks, equipment and infrastructure while focusing on safety, efficiency and pollution control. We are constantly evolving to become one of New York City’s premier carting companies through the use of customized software, emphasizing superior customer service and reliability.
Green Environmental Services (greenenvironyc.com) has 236 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 13 reviews with 1 star · Clear filters
Jema
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Response from Green Environmental ServicesSep 21, 2021
Thank you for taking time out to leave a review. We appreciate your business. Were sorry you seemed to have a poor experience. Have a wonderful day!!
CROSSROADS
We advised Gaeta multiple times that the normal entrance to our parking lot was blocked off and they had to come through the other side. We had to stand in the entrance to flag down the drivers who then told us they couldn't do the pickup because they couldn't turn into the driveway. We said we would move all the cars for him, he said no and then proceeded to try and back in and THEN made a comment about the cars being there. Then told me we had to move the dumpsters to the other side of the building. I told them this was a one time thing because the entrance was blocked. But it's not our job to tell them how to do their job.
Response from Green Environmental ServicesSep 20, 2021
Thank you for taking time out to leave us a review. We apologize for the experience that you mentioned in your review and plan on looking into it further. That behavior is not how we instruct our employees to represent our brand. We appreciate your business. Have a wonderful day!!
Staten I.
Working with Gaeta has been a most unpleasant experience. We have scheduled garbage pick ups with them which they never meet. When we call their customer service, we get the run around and lied to being told they are on their way and never show up. Arrogant knowing they don't have much competition on Staten Island treating customer like garbage.
Response from Green Environmental ServicesSep 14, 2021
Thank you for taking time out to leave us a review. Im sorry our service has been less than up to standard for your company. This isn't how we operate. I will be looking into this further. Have a nice day!
Jason
Container was supposed to be onsite at 9am showed up at 2pm had giant holes in the bottom so debris was falling out as it was loaded. Had to unload it and line it with plywood so it would hold the debris. Also one roller was broken so it scratched the whole drive way as it was pulled out. Not the drives fault. He did the best he could with the terrible equipment they provided him with.
Response from Green Environmental ServicesSep 13, 2021
Thank you for taking time out to leave us a review. I am very sorry you didn't receive an adequate container that isn't our standard. We will look into getting this container out of rotation. Have a great day!
FEBA F.
Very bad service
Response from Green Environmental ServicesSep 13, 2021
Thank you so much for taking time out to leave us a review we really appreciate your business and the feedback have a wonderful day!!