greatexpressions.comReviews of greatexpressions.com

The receptionist there are Horrible in Selden Ny.They won’t return calls back &When they do they are Very rude&Unprofessional.I was calling since this Morning left a message No call back I even made a call after hours left a second message.One of the receptionist finally called back just says Hello not Who she was calling my phone being the Phone number was Different from the Office phone number No introduction I had to ask her who she was.I explained to her Who I was and that I left a Voicemail this Morning &that No one called back She catches an Attitude meanwhile My son is in pain I’m trying to make a Appointment being this is his Dentist Office.She was very rude as if it was my Fault that the Office did not return my Calls.My son will not be returning to that Office.Very Unprofessional.I hope the Supervisor or Owner of this Office see my Review &Be informed of how their Receptionist is treating the Patients

I had a very bad experience with Dr. John Symecko that resulted in dental trauma. Since this appointment I cannot close my teeth properly. During the appointment he shoved my teeth so hard they no longer align with my bottom teeth. My tooth is also loose. He seemed incredibly agitated by my being there and I should have left before he touched my teeth.

After being a loyal patient at this New City, NY office for many years, I was extremely disappointed with my most recent visit and the decline in professionalism and quality of care. I scheduled my appointment specifically with Dr. John Symecko, yet he was not in the office when I arrived. I was never notified in advance, nor was I given the option to reschedule for a day he was available. No one from the office contacted me to ask if I would agree to see another dentist. The appointment began 30 minutes late. While delays can happen, the care I received once I was seen was unacceptable. The dental hygienist failed to take periodontal pocket depth measurements, which is a basic standard of care—especially concerning given my history of needing additional dental treatment. The cleaning itself was extremely rushed (under 12 minutes), performed with a very heavy hand, and resulted in a chipped tooth. I was also not offered a fluoride treatment at the end of the visit. I asked that Dr. Symecko review my X-rays and contact me to confirm that everything was okay. Despite following up with the office manager the following day, I never received a call from the doctor. Based on this experience, I will be finding a new dental provider. Unfortunately, this practice is no longer one I would recommend to anyone seeking thorough, attentive, and high-quality dental care.