GraywindReviews of graywind.com

fantastic customer service any time i reach out to them.

Samples came unexpectedly quickly Response to a quiry was very prompt as well looking forward to receiving the blinds

Had one small question which was immediately answered and the matter resolved. 5 stars. Regarding the product (Several rollos) itself: It works great and does exactly what we expected. For the price paid I'd say its fair!

I bought some Graywind Motorized Zebra Sheer Blinds in 2022. My motor had some issues around 2 years later and Graywind customer support sent out a replacement motor with instructions which promptly resolved the issue. That was during the coverage period, so that wasn't so surprising. Where they went above and beyond though was when the motor was no longer able to connect to Amazon Echo hubs because of an AI Alexa update Amazon pushed out making it incompatible with older motor models such as the one I had. At this point, I was two years outside of the coverage, but Graywind support send me a newest model motor to replace mine with and a free smart home hub to pair it up with which has connectivity features to Amazon Alexa, ensuring that I could still use the motorized blinds as I initially wanted to. They also declined payment once the issue was resolved. If you like the look of any of their products, I can wholeheartedly support them, their customer support is absolutely top tier.

We ordered 8 cellular shades from Graywind. Everything arrived via FEDEX in good shape. Some boxes had seen some handling but the contents were perfect. Each designated room was given a color ( on back of remote control and tagged on the respective blinds). The blinds were preset and we were able to raise/lower with remote out of the box. Installation was fairly easy and the measured blinds fit perfectly. Very pleased with our purchase.

I ordered a blind in October 2025 and I had great experience with Graywind. The customer support contacted me after I placed the order to ensure the correctness of all measurements. The product itself is amazing! It has been almost a year, I have never charged the battery even once. As a result, I plan to order 4 more.

We had a issue with our blind. The customer service was quick to act and replaced the blind at no cost to us. Great experience and the product is great!

They responded right away, replaced our motor, and provided all resources necessary for connecting, working, and syncing all of our blinds. Very pleased with the entire process.