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Graywind Reviews | Read Customer Reviews of graywind.com

Home
Home & Garden
Home Improvements
Graywind

GraywindReviews of graywind.com

4.7270 reviews
Home Improvements
SUITE 290, 4699 OLD LRONSIDES DRIVE, SANTA CLARA, California

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Graywind4.7

Reviews270 About Contact

Overall score

4.7 out of 5

Excellent

Average of 270 reviews

Distribution

5★86%
4★7%
3★3%
2★1%
1★3%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 458-0772
graywind.com
[email protected]
SUITE 290, 4699 OLD LRONSIDES DRIVESANTA CLARA, CA 95054

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About Graywind

Custom Smart Window Treatments Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels. Explore Products For Designers For Dealers Why Graywind

Graywind (graywind.com) has 270 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: graywind.com
Website: graywind.com
Category: Home Improvements
Location: SANTA CLARA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Graywind reviews

Showing 232 reviews with 5 stars · Clear filters

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Bildad D.
Apr 30, 2026
Give it a little chance…
At first I thought these people dont communicate. But soon enough I asked questions, and all information started coming. Time of production to delivery time. I also noticed box being damaged and contacted them as I found the blind bent. They courtiously provided a new one right away. Thank you for your efficiency
Response from GraywindMay 2, 2026
Dear Bildad， Thank you so much for your thoughtful review! We’re glad to hear that once you reached out, everything started coming together smoothly. We always strive to keep communication clear and transparent, and we’re happy we could address your concerns quickly. We truly appreciate your patience and trust in our team. Thank you again for choosing us! Best regards Graywind team
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Deborah B.
Apr 29, 2026
Very helpful to resolve issue with…
Very helpful to resolve issue with uneven blinds. It took a couple of emails but very timely responses,
Response from GraywindApr 30, 2026
Dear Deborah， Thank you so much for your kind feedback! We’re glad we could help resolve the issue with your uneven blinds and that our team was able to provide timely support throughout the process. We truly appreciate your patience during the email exchange, and we’re happy we could get everything sorted out for you. Thank you for choosing us! Best regards Graywind team
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DAVID C.
Apr 28, 2026
Motorized half circle shade
Our motorized half circle shade was exactly what we were looking for. It is nice that we can set it up to open and close automatically. It fit the opening perfectly and was easy to install.
Response from GraywindApr 29, 2026
Dear David, Thank you so much for your wonderful review! Creating high-quality custom solutions that combine style, functionality, and ease of use is exactly what we strive for. We truly appreciate your support and thank you for choosing us! Best regards Graywind team
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LynnMarie S.
Apr 28, 2026
The product is excellent and the…
The product is excellent and the customer service was top notch. We had an issue with the blind and they replaced it without hesitation.
Response from GraywindApr 29, 2026
Dear Lynn， Thank you so much for your wonderful feedback! Your kind words truly mean a lot to us—thank you for your trust and support! Best regards Graywind team
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Millinger P.
Apr 27, 2026
Hatte große Probleme mit Einrichtung…
Hatte große Probleme mit Einrichtung defekter Motor etc .Graywind Support kontaktiert 10min später Problem geklärt neuer Motor Einstellung Anleitung Express Bearbeitung Service Racketenschnell kein langes herumgerete einfach nur mega .Viele Deutschen Firmen können sich von Graywind was abschneiden und lernen denn das ist Top Service was Graywind Support und seine Mitarbeiter leisten bin begeistert vielen lieben Dank, und sehr gerne werde ich dort wieder einkaufen einfach nur Mega .
Response from GraywindApr 28, 2026
Vielen herzlichen Dank für Ihre großartige Bewertung! Es freut uns sehr zu hören, dass unser Support-Team Ihnen bei den Problemen mit der Einrichtung und dem defekten Motor so schnell und unkompliziert helfen konnte. Genau das ist unser Ziel: schnelle Lösungen, klare Anleitungen und ein Service, auf den man sich verlassen kann. Ihr besonderes Lob für unsere Express-Bearbeitung und den direkten Support bedeutet uns unglaublich viel. Zu hören, dass Sie so begeistert sind und sogar erneut bei Graywind einkaufen möchten, ist für uns das schönste Kompliment. Vielen Dank für Ihr Vertrauen und Ihre wertschätzenden Worte – wir sind jederzeit gerne wieder für Sie da! Graywind team
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customer
Apr 27, 2026
Excellent customer service and quality
Excellent customer service and quality
Response from GraywindApr 28, 2026
Dear my customer, Thank you so much for your kind words! Providing excellent support along with high-quality products is always our top priority. We truly appreciate your support and thank you for choosing us! Best regards Graywind team
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Kenneth S.
Apr 27, 2026
Graywind blinds are awesome
Graywind blinds are awesome. The company does a great job working with you to make sure your blind size is correct. The product is second to none.
Response from GraywindApr 28, 2026
Dear Kenneth， Thank you so much for your fantastic review! Making sure every custom size is exactly right is incredibly important to us, so we’re glad our team could help ensure a perfect fit. We’re honored by your support and grateful you chose Graywind! Best regards Graywind team
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Tina
Apr 27, 2026
HIGHLY RECOMMEND
I had an amazing experience. The blinds are great quality and easy to install and the customer service is exceptional! I am very happy with my purchase and would HIGHLY recommend this company.
Response from GraywindApr 28, 2026
Dear Tina， Thank you so much for your kind feedback! We’re thrilled to hear you had such a great experience and that you’re happy with the quality of your blinds, and we’re so grateful for your trust and support. Thank you for choosing us! Best regards Graywind team
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