Graywind Reviews | Read Customer Reviews of graywind.com

Graywind Reviews | Read Customer Reviews of graywind.com

Graywind reviews

Showing 232 reviews with 5 stars · Clear filters

KP
May 25, 2026
Great customer service
Great customer service. My original order was entered incorrectly. During the confirmation process I gave graywind the correct dimensions and they confirmed that the order was changed. Somehow I still got the wrong size shipped to me. I contacted them and they sent me the correct size immediately. Because of that I have experience I believe a friend is going to order a specialty blind also. Thank you for the great customer service. Product is working great also!
Response from GraywindMay 25, 2026
Dear KP， Thank you so much for your thoughtful feedback and understanding! We sincerely apologize again for the sizing mistake, but we’re very glad our team was able to quickly send the correct replacement and make things right for you. Customer satisfaction is always our top priority, and it means a lot to hear that your positive experience has given you the confidence to recommend Graywind to a friend. We’re also thrilled to know the product is working great. Thank you again for your support and trust! Best regards Graywind team
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Ron G.
May 20, 2026
Easy installation
Easy installation , thechanges to the lower connection over the last few years have significantly improved in quality and ease of instalation The solar panel operation is excellent
Response from GraywindMay 22, 2026
Dear Ron， Thank you for your wonderful feedback! We truly appreciate your continued support and valuable feedback! Best regards Graywind team
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Deanie G.
May 20, 2026
Always helpful and prompt!
Always helpful and prompt!
Response from GraywindMay 22, 2026
Dear Deanie， Thank you for your kind feedback! Providing prompt and reliable support is always our goal. We truly appreciate your support! Best regards Graywind team
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Travis from T.
May 20, 2026
Where did you get those cool shades…
After 2 Years of using the Automatic Blackout Shades, we still recommend Graywind blinds and shades to anyone who asks "where did you get those COOL shades?".
Response from GraywindMay 22, 2026
Dear Travis， Thank you so much for your continued support over the past two years! Hearing that people ask about your “cool shades” truly makes our day! We sincerely appreciate your trust and kind recommendation. Best regards Graywind team
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patrick t L.
May 20, 2026
Customer support is very strong.
Customer support is very strong.I find your directions have some holes in them.When I sent e-mmails ffor clarification, Zoe responded and despite misunderstandings on my end she stuck with me.Give her a raise. As for the product,top notch. Very satisfied.
Response from GraywindMay 22, 2026
Dear Patrick， Thank you so much for your honest and thoughtful feedback! We’re delighted to hear that you’re very satisfied with the product quality and that our customer support team was able to assist you throughout the process. Zoe will be especially happy to hear your kind words. We also value your comments about the instructions and will continue working to make them clearer and more complete. Thank you again for your support! Best regards Graywind team
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DAVID V.
May 19, 2026
This is my second purchase from…
This is my second purchase from Graywind, and I can see they are actively working to improve what was already a very good product. The outdoor shades we ordered arrived in perfect condition and are excellent, good looking and achieve the objective of lowering the temperature in two rooms of our home. The Alexa control is a big plus and very easy to setup. Thanks Graywind for doing it right.
Response from GraywindMay 22, 2026
Dear David， Thank you so much for your continued support and for choosing Graywind again! We’re thrilled to hear that you’ve noticed our ongoing improvements and that your outdoor shades arrived in perfect condition. Your kind words truly mean a lot to us — thank you for trusting Graywind! Best regards Graywind team
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Kim M.
May 19, 2026
Easy to install
Easy to install. Quality drapes. Love the motors. I used sheets and blackout on two bedrooms.
Response from GraywindMay 22, 2026
Dear Kim， Thank you for your wonderful feedback! We truly appreciate your support and hope you continue to enjoy them for years to come! Best regards Graywind team
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Lee L.
May 18, 2026
Best customer service ever!!!
Best customer service ever!!!
Response from GraywindMay 19, 2026
Dear Lee, Thank you so so so much for your kind words! Best regards Graywind team
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