GramtoReviews of gramto.com

Tested the service on a one month (non-recurring) payment. During that time (the whole month) they never replied to provide a proxy for Instagram, in that time my account access in their system died and actions got blocked. I immediately reached out to cancel the service, they replied but did not cancel on their end and then charged me...even though I only did a one-time not recurring still got charged. Reached out to tell them got charged to no reply. Then I threatened to reach out to credit card company and they replied...but then I got charged again and never got a refund. Now been charged for 4 months so have reached out to credit card company and blocking them and fighting for refunds. DO NOT USE THEM.

shocking customer service as thye never reply. System is over complicated and then it gets your account marked as spam

Horrible. It doesn't work and your account will be hacked.

Just pay for 1 month, and got hacked from rumania Don't use this !! its my fault not read review first

I am a Gramto customer. Gramto is a scum service and I really regret to have bought a subscription. Their support is non-existent sometimes waiting for two days to receive an answer, and their automation is a joke. First-hand experience: 1) their auto-post schedule only partly works, in ways impossible to predict. 2) automation crashes every 16 hours or so, even despite having bought a high-quality, third-party proxy. When it works it performs maximum one action every other hour, but most of the time is stalls for two days with often messages such as the cryptic "System Maintenance". 3) Features will appear and disappear with no information whatsoever. This happened with the Follow function that suddenly after my request to their "technical support" reappeared on my dashboard with their typical message (Please kindly check, we fixed the problem). 4) Both of my instagram accounts get blocked every day, and they need to be manually unblocked. In short, if this is what automation is supposed to be, I'd like to go back to the Middle Ages. As I have tried repeatedly to find a solution with their sales team and request a (partly) refund - it was also my responsibility to look deeper - I want to disclose that this review does not come from any feeling of revenge, but more of bitterness for a highly problematic service.

it is not what they say it is. there are daily system issues and it rarely works. my advice is NOT to use it.

Unsubscribed THREE MONTHS AGO, why am I getting charged??????????????

Terrible service. Paid for the first month in February of 2020. Worked fine for a few days. Then my IG accounts were blocked. So I canceled. And they were super nice to cancel. Then comes March 2020. And I’m charged. So I email them and they say the account is going to be scheduled for deletion. Then April 2020. Again. Same thing. Charged again. Emailed them and they say sorry. It was a mistake. And it will be completed within 24 hrs. Nope. May 2020 charged again and now I have to deal with it