Yannick
They dont ship the products. - Resolved.
Backed this company with one of their products on kickstarter. The product never arrived, when I contacted them about this by e-mail they claimed to send me another as soon as possible for them. Weeks passed and I've contacted them several times about the replacement they would send but they keep on postponing claiming they will send a replacement as soon as available. The replacement never arrived either. Edit 16/10/2026: As you can see from GPCA's response, they have reached out to resolve the matter. Although rather late, they took responsibility and made an effort to make things right. I have since received a full refund of my pledge. Even though it took nearly two years, they ultimately decided to reach out on their own initiative. By this point, I had already given up on the matter, which makes their decision to contact me all the more meaningful. To me, this demonstrates growth as a company, particularly in terms of customer service and accountability. Because of this, I feel that maintaining a one-star review would no longer be entirely fair. After all, they did eventually resolve the situation. While the lengthy delay certainly shouldn't be overlooked, I believe their willingness to take responsibility and make things right deserves recognition. For these reasons, I have decided to update my rating from 1/5 to 3/5 stars.
Response from gpca.comOct 12, 2026
Yannick, we're truly sorry. After your claim, we promised a replacement for your Kickstarter reward and confirmed your address, then failed to follow through. That's on us. Please email [email protected] with your backer number (#405) and we'll make it right right away. — GPCA Team

