goturbo.netReviews of goturbo.net

Scam website. Take your order, don't fulfill it. Leave you hanging. Terms say you can't cancel.

I had to cancel an order. They still haven't returned my money to my credit card. It should not be up to the customers to check to see if it's available or not. They don't like to respond to emails. It takes 30 days to get a refund if you get one. I will not order from these people again. They have the worst customer service I have ever seen.

Terrible company. I’ve only ordered a two items from them and had issues both times. First time I ordered some exhaust and it was cancelled and refunded 25 days later becuse they couldn’t get it. Also, sure and read all the bogus details on cancellations and restocking fees. I have a feeling this is where the company makes most it’s money. Also forget about customer service. No phone contact and only took them 15 days to respond to email, so their response is that I’ll be charged a 25% restocking on tires that probably wouldn’t be here for another month. Absolute trash.

Hey Everyone, Customer service from goturbo.net is terrible. My experience was a significant delay in first getting information. Then order confirmation (they charged my card immediately) but seemed to delay ordering through the MFG and actually never confirmed the delivery after repeated requests until the point in which they canceled my order and telling me it was at least 6 more weeks (for going on 12) to get my parts. Customer service is only available via email. They are terrible giving true replies. I do not recommend them.

Ordered a few parts from them for a little over a Grand, parts were not only never shipped, I was told that the parts were not in stock and they could not give me a refund but instead store credit which I had no choice but to take it, ordered some other parts that they claimed had in stock and never received anything either, THIS IS A SCAM COMPANY IT LOOKS LIKE A HIT AND MISS OR THEIR GOOD REVIEWS ARE FAKE, DONT BOTHER GO SOMEWHERE ELSE

Terrible communication. They charged my credit card, but didn't actually ship the part - they should not be charging you until the part actually ships. It's been two weeks and I'm still waiting for them to answer whether the part is in stock or backordered. The worst part is, they have a blue star on Google, which is supposed to mean something. DO NOT SHOP WITH THEM.

Ordered a catalytic converter from them and it took 4-5 months to show and they wouldn’t let me cancel due it being “special order” I then tried to return it due to the product not fitting my car and they won’t take the return. They’re in the business if ripping people off. They are scammers. Go to a real website and order real parts don’t bother with these people they will take your money and give you migraines.

Scam company. Find your part elsewhere. They dont inform you that its going to take over a month to ship your item and wont let you cancel your order. But they dont mind taking that money out of your account immediately!