RNS Construction Group L.
Don't stand behind their "guarantee"
This company advertises that they will get you leads guaranteed, if not they will give you your money back. I signed up.with them approximately two weeks ago and they charged my bank $899, at no point did they mention anything about their results relying on the status of my Google account. I just received a phone call today saying they couldn't get me leads because I had unanswered calls from Google in the past so they were terminating the contract. And of course they are refusing to refund my money. Stay far away from this company unless you just enjoy giving away your money for nothing in return.
Response from Systemize ItMay 22, 2023
Hello, Thank you for your feedback. We are consistently working on providing an unparalleled experience to our clients. An internal investigation revealed that: 1. after reviewing your onboarding and sales call recordings, our sales team never offered you a lead-based guarantee. 2. our fulfillment team performed an audit on your Google account and found that you did not answer around 50% of the calls you were receiving from qualified leads. 3. expectations were clarified on the sales call; sales associate stated: "Your results depend on your reviews, answer rate, [and] proximity..." 4. you were disrespectful to your account representative on a few occasions, which made you difficult to service. We know that marketing is not for everyone. No matter how many leads we send or how good they are, if someone is not going to pickup the phone, it is a waste of everyone's resources. Your contract was worth $11,288; we have decided to terminate your agreement with us after the first month due to you not being serviceable. We are a for-profit business and would have preferred to keep charging you for the remainder of your contract, but we genuinely could not help as we cannot force you to pick up the phone. If you have any questions, feel free to reach out to your account representative. Again, thank you for your feedback. We apologize we did not meet your expectations and wish you future success with your marketing campaigns. Best, Customer Success Systemize It!