Curtis L.
Untrusted company
The order was placed on January 23rd. on January 28, I contacted them to follow up on my order. I received an automatic message generated by AI. After many emails with AI responses, I filled a chargeback.
Response from Good News Meditations KidsAug 26, 2025
Hi Curtis, We’re very sorry to hear about your experience. You’re right — receiving automated responses without a clear solution is frustrating, and we sincerely apologize for this inconvenience. We can confirm that your chargeback has been processed, and your funds have been returned in full. Earlier this year, we faced serious fulfillment and communication challenges that affected some orders. Those issues have now been resolved, and orders are shipping within expected timelines. We truly value every family we serve, and we’re committed to earning back trust by ensuring experiences like this don’t happen again. Have a blessed day, GNM Kids Support Team




