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Gongago (gongago.com) has 2 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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2 approved reviews, newest moderated first
Zachary S.
First off, I was super impressed with James (Founder) when I met him via LinkedIn. Super great guy looking to help businesses. I was very pleasantly surprised that after putting out my listing, I was getting clicks almost immediately! I quickly had to change my link to make sure I could track the traffic and optimize my results with my listing details! Super exciting!
Michael W.
My apologies for rating so low as I was confusing your situation with another company. Pls advise how I can reverse my previous ratings and then show me the link to my "Free" listing. Thank you, Michael This is apparently taking them longer than the "5 - 7" business days they suggested in the email below. No doubt the result of strains from being a Startup company. Michael From: Gongago Sent: Wednesday, August 1, 2018 9:18 PM To: michael Subject: Re: [Feedback from: Riverside] Hi Michael, Thank you for your inquiry into Gongago. We don't currently have an active Palm Springs directory, but we can create one for the Coachella Valley and add your business to it for you since you have already created an account. Don't worry, you will be able to make any changes to it after we do so if you wish. Please be aware, creating a new directory normally takes 5-7 business days. Once it is complete and we have added your business to it for you we will send you an e-mail with the link and more information. Warm Regards, James Gongago On 2018-07-28 20:17, Gongago wrote: Name: Michael Wolfes E-mail: michael Message: Are you not accepting new listings for the Palm Springs area of Riverside County in California?
Response from GongagoSep 25, 2018
HI Michael, We created a new directory and listing for your local business (for free) which was published on August 9th, 2018. We do apologize for the "extra day" that it took, but as you can see we did say 5-7 days "normally", During periods of high loads it may take longer, in some instances sooner. Creating your listing itself also took "additional" time on top of creating a new directory for our site. Not to mention, you stated time was not a concern of yours as evidenced by your response to our e-mail: -------- Original Message -------- Subject: Re: [Feedback from: Riverside] Date: 2018-08-09 11:59 From: Gongago <[email protected]> To: [email protected] Hi Michael, I have completed adding a directory for the Coachella Valley and have added your business details to it. Here is a link to your listing: https://gongago.com/indio/directory/michaels-mobile-massage/ If you need to make any changes you can do so by logging in with your account details you provided when signing up and going to the "Account" tab from the menu after doing so. For more information on this and also info on providing any deals or running promotions please visit: https://gongago.com/indio/info [1] Thanks again for your interest in Gongago, and for being our charter business in your area:) Let me know if you have any questions or I can be of any further assistance. Warm Regards, James Lyon On 2018-08-01 23:07, [email protected] wrote: > Thank you for your response, James. I'm happy to have my business be > the charter listing for the Coachella Valley, if you decide to do > that. For me, time is not an issue. > > Michael Wolfes, CLMT, CRP > > Michael's Mobile Massage > > Palm Desert, CA > > FROM: Gongago <[email protected]> > SENT: Wednesday, August 1, 2018 9:18 PM > TO: [email protected] > SUBJECT: Re: [Feedback from: Riverside] That aside, we aren't quite following what exactly your frustration with our "free" service is or the need to leave us such negative reviews. Like we said before, if there is something in particular we can address please feel free to contact us and we will be happy to try to correct any issues you are having. As well, you are more than welcome to remove your FREE listing at anytime if you wish to do so. Best wishes to you. Gongago