Abu Morshed J.
I came to know Lightstream a few months…
I came to know Lightstream a few months ago. After some tests, I started using it to do live production very easily for events where I was not physically present. It has a good feature, where you can input an RTMP source and do production on the go. I was really happy. Yesterday, I had another event like that where I was not physically present. After finishing setting up all the overlays, logo, promo video on lightstream for hours, I was waiting for going live. And Bam! Live not starting on lightstream. I hurriedly tried to contact support and found they are offline now. Then after a long 20 minutes delay I had to go live by purchasing another service, which only does raw live. On the same day, lighstream supports replied and told me they had a server issue. And that's just it! They don't have any redundant server and I won't know when it will work or not. And if don't work, you just have bite your finger.
Response from LightstreamAug 2, 2022
Hi there! I’m very sorry to hear you encountered that outage. Previously we were experiencing some issues with our cloud service provider and have since worked closely with them to rectify those problems. I’d love it if you gave us another chance now that we’ve made improvements to service integrity. - Leah from Lightstream



