Husam M.
Warning
Warning. Stay away from Golden Glove Movers. From the beginning, I asked for a video survey so they could accurately quote my move. They refused, and instead estimated 400 - 500 cubic feet. “On moving day, once everything was loaded, they suddenly claimed it was over 1,200 cubic feet and hiked the price.” I disputed this immediately, asked for a manager, and was given vague excuses and empty promises of callbacks and recheck the measurements. They never addressed the discrepancy.” “The truck that delivered my stuff had 39 sections, my shipment took up about 8. So roughly 960 cubic feet, yet I was billed for nearly 1,300.” “They also charged me 750 dollars for a shuttle, claiming the 18-wheeler couldn’t enter, even though apartment management said trucks like that have made deliveries before.” “After nearly three weeks without my furniture, it finally arrived damaged and several kitchen items broken. Their customer service was dismissive and ultimately non-existent.” “If you consider hiring them, insist on a video survey, document everything, and verify cubic footage yourself. “I cannot recommend Golden Glove Movers. This experience was stressful, expensive, and avoidable.
Response from Golden Glove MoversJul 22, 2026
Thank you for sharing your experience — we take every account seriously, even when details differ from our records. Our estimates are based on a visual or virtual survey, and significant increases in cubic footage reflect actual measured volume at pickup, not arbitrary charges; the same applies to shuttle fees, which are triggered by access conditions outside our control. That said, we understand how unexpected charges and delays feel, especially during an already stressful move, and we genuinely want the chance to review this with you directly. Please reach out to us at [email protected] so we can look into the specific charges, the delivery timeline, and any damage concerns — every claim deserves a thorough review. We've built our reputation over years by doing the right thing when situations get difficult, and that commitment doesn't stop here.